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Message Mate Logo

Secure texting solution for business websites

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Message Mate - 2026 Pricing, Features, Reviews & Alternatives

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Message Mate overview

What is Message Mate?

Message Mate by Owner Listens is a tool that allows customers to privately send messages such as compliments, complaints, suggestions, and questions to businesses, using their mobile devices. This provides customers with an easy way to contact businesses on-the-go and allows businesses to respond in real-time, offering assistance and potentially increasing sales.

Users can reply to incoming messages just like they would do with any other text message or email exchange. Users that choose to receive messages via SMS, can respond directly by texting back their reply. If a user chooses email, the link in their email will take them to the OwnerListens inbox where they can login and respond via the dashboard.

The OwnerListens dashboard, which is accessible from any browser, provides a complete, real-time view of all Message Mate messages sent to the business. If an organization has multiple locations, all of them will appear on one convenient dashboard.

Users can respond to messages, mark messages as resolved, note particularly helpful messages for sharing with the team, and generate reports about each location. The reports give businesses a bird's eye view of all information sent to a location, as well as key stats about responses to customers.

Key benefits of using Message Mate

  • Message Mate helps businesses with customer satisfaction by enabling them to privately respond to negative feedback, before they write on public review sites.

  • Responding to customer feedback using the OwnerListens solution enhances customer experience, letting customers know they are valued.

  • Phone number and email address are only used to route feedback, and are never displayed or shared with customers.

  • With Message Mate, users and employees can respond to customers via text, email or directly from the solution's web-based dashboard.

  • There’s no need for customers to remain connected to a website or maintain a consistent wireless connection, therefore customers can take the conversation with them on-the-go.
  • Starting price

    10per user /
    per month

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    Message Mate’s user interface

    Ease of use rating:

    Message Mate reviews

    Overall rating

    4.5

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.5/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    1

    0

    0

    0

    Message Mate's key features

    Most critical features, based on insights from Message Mate users:

    Contact management
    Automated responses
    MMS
    Scheduled messaging
    Mass texting
    Reporting/Analytics

    All Message Mate features

    Features rating:

    2-Way messaging
    Customizable templates
    Shortcodes
    SMS messaging

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    Message Mate pricing

    Value for money rating:

    Starting from

    10

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Message Mate price and value

    Value for money rating:

    Message Mate support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk

    Message Mate FAQs

    Q. What type of pricing plans does Message Mate offer?

    Message Mate has the following pricing plans:
    Starting from: $10.00/month
    Pricing model: Free, Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Message Mate?

    Message Mate has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Message Mate support?

    Message Mate supports the following languages:
    English


    Q. Does Message Mate offer an API?

    No, Message Mate does not have an API available.


    Q. What other apps does Message Mate integrate with?

    Message Mate integrates with the following applications:
    Adobe Commerce, WordPress, Twitter/X, Squarespace, Weebly, Meta for Business, Joomla, BigCommerce, Shopify, Zendesk Suite


    Q. What level of support does Message Mate offer?

    Message Mate offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk

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