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Omnis
Contact center solution for customer engagement
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Omnis - 2026 Pricing, Features, Reviews & Alternatives
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Omnis overview
What is Omnis?
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management and analytics.
Omnis is an omnichannel solution which integrates voice, SMS, web, chat, email and fax on a single platform. Agents can use this system to login to their queues, manage statuses and perform tasks as per their assigned skill. Teams can manage customer information and keep track of interactions across different channels. The solution comes with preview, power, progressive and predictive dialing and lets agents collaborate via an internal messenger.
Omnis allows users to design IVR projects such as auto-attendant, customer satisfaction surveys and call backs. It comes with an open API which enables integration with third-party software, services and devices. The solution is suitable for firms operating in industries such as retail, hospitality, healthcare, government, education and financial services.
Starting price
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Omnis’s user interface
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Omnis's features
Omnis alternatives
Omnis
Starting from
55
CTM
Starting from
79
Per month
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Per month
Dialing Innovations Call Center Application Suite
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Per month
Omnis pricing
Value for money rating:
Starting from
55
User opinions about Omnis price and value
Value for money rating:
Omnis integrations (5)
Top integrations
Omnis support options
Typical customers
Platforms supported
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Omnis FAQs
Omnis has the following pricing plans:
Starting from: $55.00
These products have better value for money
Q. Who are the typical users of Omnis?
Omnis has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Omnis support?
Omnis supports the following languages:
English
Q. Does Omnis offer an API?
Yes, Omnis has an API available for use.
Q. What other apps does Omnis integrate with?
Omnis integrates with the following applications:
WhatsApp, Dynamics 365, Microsoft Teams, Freshdesk, ServiceNow
Q. What level of support does Omnis offer?
Omnis offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support