getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Upland Panviva Logo

Knowledge management solution for businesses

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Upland Panviva - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Upland Panviva overview

What is Upland Panviva?

Upland Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

The solution comes with an editing tool, which enables subject matter experts to capture, create, edit and modify content for end-users. Panviva helps content developers prepare personalized content based on user roles, specific regions, business units, and application versions. Supervisors can identify changes in policies, products, or processes and send alerts to employees to ensure compliance.

Panviva offers API-based integration, which helps businesses connect chatbots, IVR systems, and FAQs with the content repository and deliver quick customer service. It lets supervisors improve guidance materials by tracking content usage and collecting feedback/comments from clients. Panviva is suitable for businesses in industries such as banking, finance, healthcare, manufacturing, utilities, telecommunications, and more.

Starting price

20

Alternatives

with better value for money

Upland Panviva’s user interface

Ease of use rating:

Upland Panviva reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Upland Panviva's features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Approval process control
Audit trail
Catalog management
Change management
Chatbot
Collaboration tools
Commenting/Notes
Compliance management
Content creation
Content library
Content management
Contextual guidance
CRM
Customer experience management
Decision support
Developer portal
Document management
Electronic forms
Employee onboarding
Employee recognition
Engagement tracking
Feedback management
Full text search
Generative ai
Goal management
IVR
Knowledge base management
Knowledge management
Multi-Channel data collection
Negative feedback management
Orientation workflow management
Performance management
Performance metrics
Question library
Real-Time data
Real-Time reporting
Reporting/Analytics
Search/Filter
Self service portal
Survey/Poll management
Templates
Training management
Usage tracking/analytics
Version control
Workflow management

Upland Panviva alternatives

Upland Panviva logo

Starting from

20

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo
visit website

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Service Cloud logo
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
livepro logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Upland Panviva pricing

Value for money rating:

Starting from

20

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Upland Panviva price and value

Value for money rating:

Upland Panviva support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Phone Support

Training options

Live Online
Videos
Documentation

Upland Panviva FAQs

Q. What type of pricing plans does Upland Panviva offer?

Upland Panviva has the following pricing plans:
Starting from: $20.00

These products have better value for money


Q. Who are the typical users of Upland Panviva?

Upland Panviva has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Upland Panviva support?

Upland Panviva supports the following languages:
English


Q. Does Upland Panviva offer an API?

Yes, Upland Panviva has an API available for use.


Q. What level of support does Upland Panviva offer?

Upland Panviva offers the following support options:
24/7 (Live rep), Knowledge Base, Phone Support

Related categories