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Avid CRM
5
56
4
62
3
12
2
4
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM Software in Outlook
Table of Contents
Is this product right for your business?
Find out with a
Avid CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Avid CRM overview
What is Avid CRM?
Getting Prophet CRM for Outlook Means:
No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Staff Tracking
Data Management
Data Entry
Bugs and Issues
Outlook Integration
Avid CRM’s user interface
Avid CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
3.9
Ease of use
4.0
Customer support
4.4
Reviews sentiment
What do users say about Avid CRM?
We have had promises since day 1 of having an engaged and supportive team working with us to maximize our ability to use the platform but our true experiences have a lot left to be desired.
Select to learn more
Who uses Avid CRM?
Based on 138 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Avid CRM's key features
Most critical features, based on insights from Avid CRM users:
All Avid CRM features
Features rating:
Avid CRM alternatives
Avid CRM
Starting from
25
/user
Per month
noCRM
Starting from
13
/user
Per month
Google Contacts
Starting from
Free
Salesforce Sales Cloud
Starting from
25
/user
Per month
Avid CRM pricing
Value for money rating:
Starting from
25
/user
Per month
User opinions about Avid CRM price and value
Value for money rating:
To see what individual users think of Avid CRM's price and value, check out the review snippets below.
Heidi R.
Accounting
Lorenzo C.
ICT Manager
Avid CRM integrations (5)
Integrations rated by users
We looked at 138 user reviews to identify which products are mentioned as Avid CRM integrations and how users feel about them.
Integration rating: 5.0 (4)
“To keep in the customer’s file of what was last discussed.”
Laura P.
Online Advisor
Integration rating: 3.0 (2)
“My team calendar is there”
Jacque W.
Regional Coordinator
Other top integrations
Avid CRM customer support
What do users say about Avid CRM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Avid CRM customer support.
Widely noted by reviewers, Avid CRM's customer support team is prompt, helpful, and consistently responsive to inquiries.
A significant portion of users appreciate the knowledgeable and friendly staff, making issue resolution smooth and efficient.
Certain users report difficulty reaching customer support and occasional delays in getting issues fully resolved.
Support options
Training options
To see what individual users say about Avid CRM's customer support, check out the review snippets below.
“We have had promises since day 1 of having an engaged and supportive team working with us to maximize our ability to use the platform but our true experiences have a lot left to be desired. ”
Krista H.
Director of Operations
“After working with the Prophet support team, we were able to get some things fixed and 'tweaked' and finally got it working correctly. ”
Esther G.
Sales Support
“I had a support person look into the problem, but he couldn't fix it.”
Ray S.
VP Marketing
