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Quiq
5
23
4
13
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based agentic AI platform for enterprise CX
Last updated: September 2026
Quiq Alternatives & Competitors (2026)
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
AI Copilot
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.1
Value for money
Starting price
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
HelpDesk
AI-powered ticketing system
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
API
4.7/5
AI Copilot
4.4/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
Bitrix24
Cloud & on-premises workspace for all business sizes
0.3
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.3
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
JustCall
Cloud-based AI communication platform for sales teams
0.4
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
A/B Testing
N/A
Activity Tracking
N/A
Agent Interface
N/A
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
0.4
Value for money
Starting price
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
2-Way Messaging
N/A
Agent Interface
N/A
Alerts/Escalation
N/A
0.4
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
0.1
Value for money
Starting price
0.3
Functionality
Campaign Management
5/5
Commenting/Notes
4.8/5
Autoresponders
4.8/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Activity Dashboard
N/A
0.4
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
API
N/A
0.3
Value for money
No pricing info
Starting price
0.5
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Activity Dashboard
N/A
0.4
Value for money
Starting price
0.2
Functionality
Canned Responses
4.5/5
API
4.5/5
AI/Machine Learning
4.2/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Activity Tracking
N/A
0.4
Value for money
Starting price
0.6
Functionality
AI/Machine Learning
5/5
Agent Interface
4.9/5
Automated Routing
4.9/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Alerts/Notifications
N/A
0.1
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
0.4
Value for money
Starting price
Functionality
Alerts/Escalation
4.2/5
Access Controls/Permissions
N/A
Ad hoc Query
N/A
Top Features
2-Way Messaging
N/A
Agent Interface
N/A
API
N/A