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ServiceTeam ITSM Logo

Microsoft-centric ITSM software

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ServiceTeam ITSM - 2026 Pricing, Features, Reviews & Alternatives

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ServiceTeam ITSM overview

What is ServiceTeam ITSM?

Leverage your Microsoft Power Platform and Dynamics 365 environment for exceptional IT service delivery with ServiceTeam ITSM from Provance. Get modern, effective, and intelligent customer service using the latest and greatest technology from Microsoft. ServiceTeam ITSM leverages the investments Microsoft makes in new and emerging technology.

Key benefits of using ServiceTeam ITSM

  • Support business growth
  • Get answers and intelligent insight
  • Exceed agent and customer expectations
  • Go beyond case management and improve service delivery
  • Starting price

    45per user /
    per year

    Alternatives

    with better value for money

    ServiceTeam ITSM’s user interface

    Ease of use rating:

    ServiceTeam ITSM reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    ServiceTeam ITSM's features

    Access controls/permissions
    Activity dashboard
    Activity tracking
    Alerts/Escalation
    Alerts/Notifications
    API
    Availability management
    Capacity management
    Change management
    Chat/Messaging
    Configuration management
    Customizable branding
    Customizable fields
    Customizable forms
    Customizable reports
    Customizable templates
    Dashboard creation
    Help desk management
    Incident management
    Knowledge base management
    Multi-Channel communication
    Prioritization
    Problem management
    Release management
    Reporting & statistics
    Self service portal
    Service catalog
    Service level agreement (sla) management
    Support ticket management
    Support ticket tracking
    Task management
    Third-Party integrations
    Workflow management

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    Per year

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    ServiceTeam ITSM pricing

    Value for money rating:

    Starting from

    45

    /user

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about ServiceTeam ITSM price and value

    Value for money rating:

    ServiceTeam ITSM support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Phone Support

    Training options

    Webinars
    Documentation
    Live Online
    In Person

    ServiceTeam ITSM FAQs

    Q. What type of pricing plans does ServiceTeam ITSM offer?

    ServiceTeam ITSM has the following pricing plans:
    Starting from: $45.00/year
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of ServiceTeam ITSM?

    ServiceTeam ITSM has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does ServiceTeam ITSM support?

    ServiceTeam ITSM supports the following languages:
    French, German, English


    Q. Does ServiceTeam ITSM offer an API?

    Yes, ServiceTeam ITSM has an API available for use.


    Q. What other apps does ServiceTeam ITSM integrate with?

    ServiceTeam ITSM integrates with the following applications:
    Microsoft SharePoint, Microsoft Outlook, Jira, Microsoft Azure, Network Performance Monitor, Microsoft Entra ID, N-central, Azure DevOps, Microsoft Intune, System Center, Microsoft Word


    Q. What level of support does ServiceTeam ITSM offer?

    ServiceTeam ITSM offers the following support options:
    Email/Help Desk, Knowledge Base, Phone Support

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