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Sitejabber Logo

Reviews collection, management, and publishing platform

Table of Contents

Sitejabber - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Sitejabber overview

What is Sitejabber?

Sitejabber is an AI-driven reviews platform that allows brands to manage their reputation by collecting, monitoring, and sharing business and product reviews, resulting in expanded visibility, more buyers, and business growth.

Sitejabber offers features such as automatic review requests, marketing tools, and social media sharing to publicize positive feedback and build a trustworthy reputation for their brand. It also gives companies the ability to manage negative feedback.

Sitejabber enables businesses to showcase their reviews online in multiple ways. Review widgets can be displayed on website product pages, at checkout, in advertising campaigns, and more. Reviews can also be integrated into marketing content and social media campaigns to boost brand reputation.

Additionally, the high-traffic Sitejabber site hosts company listing pages where reviews are gathered and displayed, boosting SEO.

Sitejabber is also an official Google Review partner, so businesses can easily earn Google stars through reviews and improve their rankings within Google search results.

Key benefits of using Sitejabber

• Maximize number of customer reviews through a comprehensive set of collection tools

• Increase conversions and sales by displaying positive reviews on company sites, third-party sites such as Google, advertising campaigns, and much more

• Increase SEO and improve brand presence with a business profile listing on the Sitejabber site

• Promote brand awareness and build trust, easily share top reviews on social media platforms, including Facebook, Twitter, and Instagram

• Manage negative impressions and improve customer relationships by moderating feedback within a dedicated dashboard

• Gain valuable insights on customers and business performance with data analytics – generate reports on metrics such as review sources, star ratings, review activity, and more

Starting price

200 /
per month

Alternatives

with better value for money


Pros & Cons

Navigation

Authenticity

Sitejabber’s user interface

Ease of use rating:

Sitejabber pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(13)
5(46)

What do users say about Sitejabber?

Users say Sitejabber is helpful for collecting and reading honest reviews about businesses, exposing scams, and verifying legitimacy before making purchases. They appreciate that it welcomes both positive and negative feedback, making it easier to assess companies and online opportunities. Some feel frustrated by issues like review removals linked to paid subscriptions and difficulties reporting fake reviews, but find the platform reliable overall.

Reviewers indicate Sitejabber is easy to use, with simple navigation, quick integration into online stores, and a user-friendly interface. They find it straightforward to post and search for reviews, and say the layout is clear and accessible.

Select to learn more


Who uses Sitejabber?

Based on 64 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Internet
Computer Software
Health, Wellness and Fitness
Others

Use cases

Review Management
Reputation Management
NPS

Sitejabber's key features

Most critical features, based on insights from Sitejabber users:

Review monitoring
Review request
Response management
Dashboard
Negative feedback management
Review badge management

All Sitejabber features

Features rating:

Review notification
Social sharing
Customer experience management
Social media integration
Sentiment analysis
Surveys & feedback
Performance metrics
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Reminders
Reporting & statistics
Search/Filter
SEO management
SMS messaging
Social promotion
Survey/Poll management
Template management
Third-Party integrations
Trend analysis
Visual analytics
Website integration
Widgets
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Campaign management
Commenting/Notes
Communication management
CRM
Customizable branding
Customizable reports
Customizable templates
Data import/export
Data visualization
Email management
Email reminders
Engagement tracking
Feedback management
Keyword tracking
Monitoring
Multi-Channel campaigns
Multi-Language
Multi-Location

Sitejabber alternatives

Sitejabber logo

Starting from

200

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Score My Reviews logo
visit website

Starting from

49

Per month

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Jobber logo
visit website

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39

Per month

Free trial
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Customer Support
monday.com logo
visit website

Starting from

9

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Free trial
Free version
Ease of Use
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Value for Money
Customer Support

Sitejabber pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Liftoff

200

Per month

Accelerate

600

Per month

Ascend

900

Per month

Partner Program

Empty state illustration for "No pricing info"

No pricing info

User opinions about Sitejabber price and value

Value for money rating:

To see what individual users think of Sitejabber's price and value, check out the review snippets below.

“I like the ease of using the software and I think it is great to have for every online store because of how easy it is to integrate and navigate. It starts running in no time.”
AB

Abudu B.

CEO

“I love that Sitejabber helps instill confidence in potential customers. Ve also been able to link my rewards program so that current customers are rewarded for posting reviews.”
JR

Jasmine R.

Owner

Sitejabber support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base

Training options

Live Online
In Person
Documentation
Webinars
Videos

Sitejabber FAQs

Q. What type of pricing plans does Sitejabber offer?

Sitejabber has the following pricing plans:
Starting from: $200.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Sitejabber?

Sitejabber has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Sitejabber support?

Sitejabber supports the following languages:
English


Q. Does Sitejabber offer an API?

Yes, Sitejabber has an API available for use.


Q. What other apps does Sitejabber integrate with?

Sitejabber integrates with the following applications:
Adobe Commerce, QuickBooks Online Advanced, Twitter/X, Meta for Business, Instagram, BigCommerce, Shopify


Q. What level of support does Sitejabber offer?

Sitejabber offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base

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