App comparison
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Support Board
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart chat for better support and marketing
Support Board Alternatives & Competitors (2026)
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.5
Value for money
Starting price
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
0.1
Value for money
No pricing info
Starting price
0.3
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.3
Value for money
Starting price
0.6
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.5
Value for money
Starting price
0.6
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.4
Value for money
Starting price
0.4
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
1.1
Value for money
Starting price
1.1
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Healthcare, e-learning, online retail, travel and leisure
1.0
Value for money
Starting price
1.2
Functionality
API
N/A
Transfers/Routing
N/A
Real-time Consumer-facing Chat
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.9
Value for money
Starting price
Functionality
Knowledge Base Management
N/A
Reporting/Analytics
N/A
Customer Database
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.9
Value for money
Starting price
1.0
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform with virtual assistants
0.6
Value for money
Starting price
1.3
Functionality
Text Analysis
N/A
Email Management
N/A
Monitoring
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
0.5
Value for money
Starting price
0.8
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat application for online events
3.9
Value for money
No pricing info
Starting price
Functionality
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversation platform for brands
0.5
Value for money
Starting price
0.5
Functionality
SMS Messaging
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code business process management (BPM) software
0.2
Value for money
Starting price
0.5
Functionality
Collaboration Tools
N/A
Process Change Tracking
N/A
Data Import/Export
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
0.5
Value for money
Starting price
0.5
Functionality
Email Management
N/A
Customizable Reports
N/A
Contextual Guidance
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
0.1
Value for money
Starting price
Functionality
CRM
N/A
Support Ticket Management
N/A
Video Support
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The power of Live Engagement
4.9
Value for money
No pricing info
Starting price
5.0
Functionality
Lead Distribution
N/A
Interaction Tracking
N/A
Feedback Management
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI agents. No code. No limits.
0.1
Value for money
Starting price
0.3
Functionality
Live Chat
5/5
Social Media Integration
5/5
Sentiment Analysis
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
0.1
Value for money
Starting price
1.0
Functionality
Transcripts/Chat History
5/5
Queue Management
5/5
Workflow Management
5/5
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Website Visitor Engagement Tool
0.2
Value for money
No pricing info
Starting price
0.2
Functionality
Proactive Chat
5/5
Dashboard
N/A
Contact Management
N/A
Top Features
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5