App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
TOPdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Last updated: February 2026
TOPdesk Alternatives & Competitors (2026)
Top 6 free alternatives
JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Value for money
Starting price
0.2
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Planon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real estate and facility management software
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Inventory Management
5/5
Space Management
5/5
Inventory Control
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.1
Value for money
Starting price
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.1
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
AMCS Fleet Maintenance
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fleet maintenance software for transportation industry
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Third-Party Integrations
5/5
Delivery Tracking
5/5
Vehicle Information
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.4
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.2
Value for money
Starting price
0.1
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.1
Value for money
Starting price
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.4
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Dash
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transforming the way recreational organizations are managed.
0.1
Value for money
No pricing info
Starting price
0.4
Functionality
Scheduling
5/5
Reporting & Statistics
5/5
Activity Dashboard
4.7/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.2
Value for money
Starting price
0.1
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end global workforce platform.
0.4
Value for money
Starting price
0.5
Functionality
Employee Scheduling
5/5
Employee Self Service
5/5
Employee Engagement
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
0.1
Value for money
No pricing info
Starting price
0.3
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset, maintenance and work order management.
Value for money
Starting price
0.3
Functionality
Audit Trail
5/5
Maintenance Scheduling
4.7/5
Work Order Creation
4.5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scalable Predictive Maintenance
0.3
Value for money
Starting price
0.1
Functionality
Preventive Maintenance
4.5/5
Work Order Management
4.5/5
Third-Party Integrations
4.5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled incident management software
0.7
Value for money
Starting price
Functionality
Task Management
5/5
Recurring Issues
5/5
Issue Auditing
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud management platform for enterprise IT teams
0.2
Value for money
Starting price
0.2
Functionality
Event Logs
5/5
Multi-Cloud Management
4/5
Sensitive Data Identification
N/A
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Develop enterprise & customer-facing apps
0.3
Value for money
Starting price
0.1
Functionality
Database Support
5/5
User Interface
5/5
Iteration Management
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
0.4
Value for money
Starting price
0.4
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.5
Value for money
Starting price
0.5
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5