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USAN Contact Suite for Amazon Connect Logo

USAN Contact Suite for Amazon Connect

Extending the power and breadth of Amazon Connect

(0)

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USAN Contact Suite for Amazon Connect Alternatives & Competitors

Top 8 free alternatives

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

Features

Total

Genesys Cloud CX logo
USAN Contact Suite for Amazon Connect logo

56

151

63

features in common

56

features in common

Genesys Cloud CX logo

Genesys Cloud CX user ratings

Functionality

4.2
(225)

Top features

  • IVR/Voice Recognition

    5.0

  • Call Transfer

    5.0

  • Third-Party Integrations

    5.0

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect user ratings

Functionality

4.7
(3)

Top features

  • Computer Telephony Integration

    5.0

  • Transcripts/Chat History

    5.0

  • Reporting/Analytics

    5.0

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.1

0.9

USAN Contact Suite for Amazon Connect logo
5.0

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
USAN Contact Suite for Amazon Connect logo

50

182

63

features in common

50

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect user ratings

Functionality

4.7
(3)

Top features

  • Computer Telephony Integration

    5.0

  • Transcripts/Chat History

    5.0

  • Reporting/Analytics

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.8

USAN Contact Suite for Amazon Connect logo
5.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.