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Userbot Logo

Conversational AI platform for handling customer queries

Table of Contents

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Userbot - 2026 Pricing, Features, Reviews & Alternatives

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Userbot overview

What is Userbot?

Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities, control conversational flows, forward clients’ queries to agents, and configure role-based permissions for team members.

Userbot lets organizations leverage AI technology to streamline internal or external communication by responding to support tickets raised by collaborators, suppliers, or clients. The customizable chatbot monitors incoming interactions and automatically routes complex queries to relevant operators or supervisors. Marketing professionals can collect visitors’ information to generate leads and handle multiple client interactions on a unified platform. The software also enables enterprises to automatically resolve recurring issues, provide the required support to staff members, and manage agents' workload by assigning conversations to other available operators.

Userbot facilitates integration with various third-party customer relationship management (CRM), enterprise resource planning (ERP), and communication systems such as SAP, Salesforce, HubSpot, Zoho, Slack, Microsoft Dynamics 365, and more, enabling users to organize client data, create support tickets, and manage other business operations.

Key benefits of using Userbot

Easy to use and to install. Modern UI. Simple and powerful AI Training. Multiple languages available.

Starting price

49per user /
per month

Alternatives

with better value for money

Userbot’s user interface

Ease of use rating:

Userbot reviews

Overall rating

4.4

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

2

3

0

0

0

Userbot's key features

Most critical features, based on insights from Userbot users:

Reporting/Analytics
Chatbot
AI/Machine learning
Natural language processing
Machine learning
Multi-Language

All Userbot features

Features rating:

Process/Workflow automation
Live chat
Third-Party integrations
Support ticket management
Sentiment analysis
Role-Based permissions
Proactive chat
Performance metrics
Offline form
Multi-Channel communication
Intent recognition
For sales teams/organizations
For ecommerce
Customizable branding
Customer Service Analytics
CRM
Contact management
Communication management
Code-free development
Chat/Messaging
Canned responses
Autoresponders
API
Activity dashboard

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Userbot pricing

Value for money rating:

Starting from

49

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Userbot price and value

Value for money rating:

Userbot integrations (5)

Userbot support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
In Person
Live Online
Videos
Documentation

Userbot FAQs

Q. What type of pricing plans does Userbot offer?

Userbot has the following pricing plans:
Starting from: €49.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Userbot?

Userbot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Userbot support?

Userbot supports the following languages:
English, French, Italian


Q. Does Userbot offer an API?

Yes, Userbot has an API available for use.


Q. What other apps does Userbot integrate with?

Userbot integrates with the following applications:
Zapier, WordPress, Twitter/X, Slack, Meta for Business


Q. What level of support does Userbot offer?

Userbot offers the following support options:
Email/Help Desk, Chat, Knowledge Base

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