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Userbot

Conversational AI platform for handling customer queries

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Userbot Alternatives

How do Userbot alternatives compare?

Chatbot and Heyday stand out as its top competitors based on similarity, popularity and user reviews. When comparing Userbot to its top 100 alternatives, Pipedrive has the highest rating, with Freshdesk as the runner-up, and Userbot ranking 70th place. Zendesk has the most reviews with a total of 2,681, while Userbot has 2. Users say Freshdesk tops the list for value for money followed by Zoho Desk, while Userbot comes in 68th. Users also say Pipedrive and Freshdesk are the easiest to use, while Userbot takes 74th place.

What are the top 5 alternatives to Userbot?


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Devices supported


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Userbot

Chatbot

4.7
(41)

Easy to use chatbot platform for business

Features

Total

19

47

31

features in common

19

features in common

Chatbot's unique features

  • Customer Segmentation

  • Pre-Configured Bot

  • Search/Filter

  • Product Recommendations

Userbot's unique features

  • Support Ticket Management

  • Activity Tracking

  • Performance Metrics

  • Activity Dashboard

Starting from

$50/month

Value for money

4.6

0.4

5.0

What users say about Chatbot's value for money

Botengine has been a lifesaver for the helpdesk department , as we work less and just focus on the most important of support needs.

EE

Emilia E.

It's very easy to create your own bot, even if without any training, meaning that their UI is really good and does a good job by making our life easier.

Christiane D.

Heyday

4.6
(11)

Conversational AI platform for eCommerce & retailers

Features

Total

26

98

31

features in common

26

features in common

Heyday's unique features

  • Social Media Integration

  • Lead Capture

  • Email Management

  • Alerts/Notifications

Userbot's unique features

  • Customer Service Analytics

  • Role-Based Permissions

  • API

  • Activity Tracking

Value for money

4.7

0.3

5.0

What users say about Heyday's value for money

An extremely positive experience, it really impressed us the willingness to work with us since the very beginning, and the constant catch-ups to keep us up to date throughout the whole process.

RB

Riccardo B.

Great for keeping the track of orders and managing the stock and delivery dates. Customer feedback module is excellent.

MU

Müge U.

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Features

Total

22

68

31

features in common

22

features in common

Conversational Cloud's unique features

  • Self Service Portal

  • Knowledge Management

  • Pre-Configured Bot

  • Multi-Channel Data Collection

Userbot's unique features

  • For Sales Teams/Organizations

  • For eCommerce

  • Role-Based Permissions

  • Activity Tracking

Value for money

4.2

0.8

5.0

What users say about Conversational Cloud's value for money

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

26

109

31

features in common

26

features in common

Quiq Messaging's unique features

  • Call Center Management

  • Website Visitor Tracking

  • Natural Language Search

  • Product Recommendations

Userbot's unique features

  • Machine Learning

  • Role-Based Permissions

  • For eCommerce

  • Process/Workflow Automation

Starting from

$6,000/month

Value for money

4.5

0.5

5.0

What users say about Quiq Messaging's value for money

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

Birdeye

4.7
(382)

Experience Marketing Platform

Features

Total

20

126

31

features in common

20

features in common

Birdeye's unique features

  • Conditional Logic

  • Impact Measurement

  • Access Controls/Permissions

  • Reminders

Userbot's unique features

  • Process/Workflow Automation

  • Natural Language Processing

  • Customer Service Analytics

  • For eCommerce

Value for money

4.5

0.5

5.0

What users say about Birdeye's value for money

Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.

MS

Mark S.

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.

HC

Heather C.

TruChat

5.0
(2)

Natural language processing powered chatbot + live chat

Features

Total

19

60

31

features in common

19

features in common

TruChat's unique features

  • Customizable Fields

  • Lead Qualification

  • Event Triggered Actions

  • Tagging

Userbot's unique features

  • Activity Tracking

  • Sentiment Analysis

  • For Sales Teams/Organizations

  • Machine Learning

Landbot

4.5
(53)

Cloud-based conversational website interface builder

Features

Total

14

76

31

features in common

14

features in common

Landbot's unique features

  • Question Library

  • Customizable Forms

  • Mobile Survey

  • Survey Builder

Userbot's unique features

  • AI/Machine Learning

  • CRM

  • For Sales Teams/Organizations

  • Natural Language Processing

Starting from

30/month

Value for money

4.0

1.0

5.0

What users say about Landbot's value for money

I have built a few for myself as well as for clients of mine and was always super excited with the results.

TS

Tom S.

What I liked the most about the tool is the cost benefit they bring in relation to the quantity of agents / price. In addition to all its ease in all documentation and support.

ME

Matheus E.

FAQ Bot

4.7
(9)

Become FAQing amazing at customer service.

Features

Total

24

65

31

features in common

24

features in common

FAQ Bot's unique features

  • Event Triggered Actions

  • Search/Filter

  • Configurable Workflow

  • Chat Transcript

Userbot's unique features

  • For Sales Teams/Organizations

  • Machine Learning

  • CRM

  • Support Ticket Management

Clickatell

4.9
(9)

Clickatell powers chat commerce.

Features

Total

15

60

31

features in common

15

features in common

Clickatell's unique features

  • Real Time Analytics

  • Configurable Workflow

  • Real Time Reporting

  • Real-Time Chat

Userbot's unique features

  • AI/Machine Learning

  • CRM

  • For Sales Teams/Organizations

  • Intent Recognition

WotNot

(0)

No-code AI-bot builder for conversational marketing

Features

Total

7

9

31

features in common

7

features in common

WotNot's unique features

  • Pre-Configured Bot

  • Contextual Guidance

Userbot's unique features

  • Proactive Chat

  • CRM

  • Sentiment Analysis

  • Auto-Responders

Genesys DX

4.4
(26)

AI-powered customer engagement platform

Features

Total

20

48

31

features in common

20

features in common

Genesys DX's unique features

  • Collaboration Tools

  • Multi-Channel Management

  • Email Management

  • Self Service Portal

Userbot's unique features

  • Sentiment Analysis

  • Process/Workflow Automation

  • For Sales Teams/Organizations

  • Canned Responses

Starting from

$0.01

Value for money

4.6

0.4

5.0

What users say about Genesys DX's value for money

NanoRep is the next innovative best solution for all kind of businesses such as ecommerce sites or web service ones for customer service and support.

E

Emma

The ease with which this tool can be used is really cool. Also, it is an effective tool as it captures as much information as it can in each of the transaction handled through this.

Sheik Mohamed S.

Botmock

4.3
(13)

Artificial intelligence (AI)-enabled chatbot builder

Features

Total

15

27

31

features in common

15

features in common

Botmock's unique features

  • Contextual Guidance

  • Voice Customization

  • Speech Recognition

  • IVR / Voice Recognition

Userbot's unique features

  • API

  • Chat/Messaging

  • Performance Metrics

  • Proactive Chat

Starting from

$35/month

Value for money

4.3

0.7

5.0

What users say about Botmock's value for money

Also, when the last upgrade was made, I thought I had lost the notes feature. It took months to realise we could right click to get this feature and that it wasn't lost.

CY

Christina Y.

Sometimes the graphical interface crash and browser reset is needed (data is not lost). More examples in the API documentation.

SR

Sara R.

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Features

Total

16

102

31

features in common

16

features in common

Avochato's unique features

  • Transcripts/Chat History

  • SMS Messaging

  • Survey Builder

  • Automated Routing

Userbot's unique features

  • For eCommerce

  • Activity Tracking

  • Customizable Branding

  • Intent Recognition

Value for money

4.6

0.4

5.0

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Community

4.8
(28)

Cloud-based conversation platform for brands

Features

Total

10

40

31

features in common

10

features in common

Community's unique features

  • Tagging

  • Video Support

  • 2-Way Messaging

  • Scheduled Messaging

Userbot's unique features

  • Role-Based Permissions

  • Sentiment Analysis

  • AI/Machine Learning

  • Process/Workflow Automation

Value for money

4.4

0.6

5.0

What users say about Community's value for money

As a business owner and person who loved to connect with my Audience — I love having the ability to connect with them directly on a device that they already use around the clock.

SE

Sandy E.

I absolutley love this app. It is super easy to use and I abssolutey love how amazing the customer service is for this app.

AR

Ashleigh R.

Digital Assistant

(0)

AI smart assistant chatbot to create a digital workplace

Features

Total

18

68

31

features in common

18

features in common

Digital Assistant's unique features

  • Indexing

  • Knowledge Management

  • Pre-Configured Bot

  • Activity/News Feed

Userbot's unique features

  • CRM

  • Support Ticket Management

  • Performance Metrics

  • Auto-Responders

Solvemate

4.6
(19)

Enabling meaningful conversations.

Features

Total

16

31

31

features in common

16

features in common

Solvemate's unique features

  • Workflow Management

  • Feedback Management

  • Customizable Forms

  • Alerts / Escalation

Userbot's unique features

  • Offline Form

  • Canned Responses

  • For Sales Teams/Organizations

  • Activity Dashboard

Starting from

349/month

Value for money

4.4

0.6

5.0

What users say about Solvemate's value for money

The bot has a good usability. For us and our customers the bot is very useful digital tool and helps us to increase our efficiency.

CW

Charlotte W.

She was willing to help and resolve issues within such a short space of time...I cannot recommend her highly enough. The software itself is intuitive and easy to use.

CB

Caroline B.

Centralpoint

4.7
(6)

Digital experience platform & content management solution

Features

Total

14

202

31

features in common

14

features in common

Centralpoint's unique features

  • Employee Recognition

  • IT Asset Management

  • Data Masking

  • Workflow Management

Userbot's unique features

  • Live Chat

  • Offline Form

  • Third Party Integrations

  • Natural Language Processing

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

Features

Total

24

103

31

features in common

24

features in common

Capacity's unique features

  • No-Code

  • Predictive Analytics

  • Knowledge Management

  • Feedback Management

Userbot's unique features

  • Customer Service Analytics

  • Proactive Chat

  • Multi-Language

  • Offline Form

Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

Features

Total

18

146

31

features in common

18

features in common

Pipedrive's unique features

  • Call Management

  • Alerts/Notifications

  • Data Import/Export

  • Expense Tracking

Userbot's unique features

  • For eCommerce

  • Sentiment Analysis

  • Machine Learning

  • Chat/Messaging

Starting from

$12.5/month

Value for money

4.4

0.6

5.0

What users say about Pipedrive's value for money

Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

CK

Caner K.

BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.

AR

Anonymous Reviewer

Freshdesk Messaging

4.0
(73)

Live Chat software for modern messaging

Features

Total

12

35

31

features in common

12

features in common

Freshdesk Messaging's unique features

  • Surveys & Feedback

  • Geotargeting

  • Interaction Tracking

  • Customer History

Userbot's unique features

  • Multi-Language

  • Natural Language Processing

  • Reporting/Analytics

  • For eCommerce

Starting from

$15/month

Value for money

4.0

1.0

5.0

What users say about Freshdesk Messaging's value for money

I love how easy the dashboard was and how easy it was to set up on my wordpress website. The chat was also very clean, very easy to use multiple members of my team.

Seth H.

I like that I can message my team and customers in an intuitive way. I like that I can collect data from the people I want and "put them separately", like a favorite tag.

Muneeba F.

Ada

5.0
(5)

Ada is an easy to use customer support automation platform.

Features

Total

19

41

31

features in common

19

features in common

Ada's unique features

  • Speech Synthesis

  • SMS Messaging

  • Customer Database

  • Virtual Assistant

Userbot's unique features

  • For eCommerce

  • Activity Tracking

  • For Sales Teams/Organizations

  • Offline Form

Hyro

(0)

Conversational AI For Enterprise

Features

Total

10

15

31

features in common

10

features in common

Hyro's unique features

  • Speech Synthesis

  • For Developers

  • Speech Recognition

  • Pre-Configured Bot

Userbot's unique features

  • Activity Dashboard

  • For eCommerce

  • Offline Form

  • Activity Tracking

Mainstay (formerly AdmitHub)

5.0
(8)

An Intelligent Conversational Platform For Student Success

Features

Total

19

56

31

features in common

19

features in common

Mainstay (formerly AdmitHub)'s unique features

  • Surveys & Feedback

  • Chat Transcript

  • Contextual Guidance

  • Student Management

Userbot's unique features

  • Code-free Development

  • Sentiment Analysis

  • Customer Service Analytics

  • Offline Form

CXInfinity

(0)

Contact Center, Credit Union, Banking, Healthcare, Retail

Features

Total

3

6

31

features in common

3

features in common

CXInfinity's unique features

  • Video Support

  • Community Management

  • Feedback Management

Userbot's unique features

  • Proactive Chat

  • Process/Workflow Automation

  • Canned Responses

  • For eCommerce

Zingle

4.6
(116)

Text messaging for customer service & team collaboration

Features

Total

12

72

31

features in common

12

features in common

Zingle's unique features

  • Appointment Scheduling

  • Housekeeping Management

  • SMS Messaging

  • Check-in/Check-out

Userbot's unique features

  • Offline Form

  • Natural Language Processing

  • AI/Machine Learning

  • For eCommerce

Starting from

$179/month

Value for money

4.6

0.4

5.0

What users say about Zingle's value for money

Its easy to share important information and I use it as reminders. The tags are great as well, i like that they are color coded.

CV

Catherine V.

Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.

Emmanuel L.

Pony Express HQ

4.7
(39)

Text message marketing solution. Group texting no reply all.

Features

Total

6

23

31

features in common

6

features in common

Pony Express HQ's unique features

  • Template Management

  • SMS Marketing

  • Mobile Coupons

  • Reminders

Userbot's unique features

  • Intent Recognition

  • Support Ticket Management

  • Sentiment Analysis

  • Role-Based Permissions

Starting from

$1

Value for money

4.6

0.4

5.0

What users say about Pony Express HQ's value for money

I disliked that you are charged even if a message fails to send and cannot resend a message to individual subscribers.

NO

Nicole O.

I also like that the owner is quite responsive when replying to the introduction emails I really didn't expect a human response, that was pretty awesome.

SD

Saul D.

TextP2P

5.0
(43)

SMS Marketing and Ringless Voicemail Drops with Automation

Features

Total

14

89

31

features in common

14

features in common

TextP2P's unique features

  • Mobile Access

  • Shortcodes

  • SMS Marketing

  • Payment Reminders

Userbot's unique features

  • Canned Responses

  • AI/Machine Learning

  • Performance Metrics

  • Natural Language Processing

Starting from

$5/month

Value for money

5.0
5.0

What users say about TextP2P's value for money

I think it's the backbone of the success of a smaller platform like this and been really pleased with how they have helped me get set up and answer any questions.

TP

Taryn P.

The ease of use is fantastic. I am able to download my contacts from my CRM program and quickly set up a mass communication which is personalized to my clients.

BL

Barbara L.

Mobile Text Alerts

4.6
(75)

#1 SMS Marketing Service for Businesses

Features

Total

8

55

31

features in common

8

features in common

Mobile Text Alerts' unique features

  • Scheduled Messaging

  • Dynamic Content

  • AB Testing

  • Email Management

Userbot's unique features

  • Multi-Language

  • Activity Tracking

  • Natural Language Processing

  • Chat/Messaging

Starting from

$19/year

Value for money

4.5

0.5

5.0

What users say about Mobile Text Alerts' value for money

These guys have been great. I love their platform and their customer service is amazing.

CZ

Chandler Z.

Once they are subscribed, the ease of creating a text is amazing. The tools that mobile text alerts have for LuLaRoe retailers is great.

ME

Melodie E.

Infobip

4.8
(9)

Omni-channel customer communication and engagement

Features

Total

12

62

31

features in common

12

features in common

Infobip's unique features

  • Scheduled Messaging

  • Customer Segmentation

  • Text to Speech

  • Multi-Channel Marketing

Userbot's unique features

  • Canned Responses

  • Natural Language Processing

  • Support Ticket Management

  • Activity Tracking

CM.com

5.0
(5)

Web-based conversational commerce and payment solution

Features

Total

15

100

31

features in common

15

features in common

CM.com's unique features

  • Campaign Scheduling

  • Real-time Conversations

  • Multi-Channel Marketing

  • Drip Campaigns

Userbot's unique features

  • AI/Machine Learning

  • CRM

  • Customizable Branding

  • Intent Recognition

Attentive

4.9
(75)

Driving more subscribers and sales than any other SMS tool

Features

Total

9

43

31

features in common

9

features in common

Attentive's unique features

  • Lead Management

  • Campaign Segmentation

  • Data Import/Export

  • Customer Database

Userbot's unique features

  • Auto-Responders

  • Code-free Development

  • Offline Form

  • Sentiment Analysis

Value for money

4.6

0.4

5.0

What users say about Attentive's value for money

Overall, Attentive is an A+ company. They have, and continuously release, great features, have amazing customer service, and offer a premium product product with a friendly UI.

CC

Connor C.

I also love the Customer Support. Whenever I have a question, I get answers very quickly and always in contact with someone that is happy to help.

AL

Alyssa L.

Kimoby

5.0
(20)

Business Instant Messaging for service departments.

Features

Total

13

72

31

features in common

13

features in common

Kimoby's unique features

  • Customer Segmentation

  • Collaboration Tools

  • MMS

  • Availability Management

Userbot's unique features

  • Canned Responses

  • Support Ticket Management

  • Code-free Development

  • For Sales Teams/Organizations

EchoApp

(0)

Predictive AI for Outbound Campaign Optimization

Statflo

4.8
(29)

Empower Frontline Workers With Business Text Messaging

Features

Total

11

63

31

features in common

11

features in common

Statflo's unique features

  • Template Management

  • Alerts/Notifications

  • Interaction Tracking

  • Real Time Monitoring

Userbot's unique features

  • Role-Based Permissions

  • Process/Workflow Automation

  • AI/Machine Learning

  • Natural Language Processing

Value for money

4.7

0.3

5.0

What users say about Statflo's value for money

As you start working with them, it's easy to tell that they want to offer a product that will help companies with the CRM management which will overall help to increase sales.

KS

Kerri S.

I do like that it's web based so that it can be accessed from anywhere. The functionality of the lists is fairly straight forward and the ability to report on progress is seamless.

CB

Chad B.

Dialpad

4.3
(423)

Cloud communications system for enterprises

Features

Total

11

74

31

features in common

11

features in common

Dialpad's unique features

  • PBX

  • Collaboration Tools

  • Call Disposition

  • Call Center Management

Userbot's unique features

  • Auto-Responders

  • Process/Workflow Automation

  • API

  • Natural Language Processing

Starting from

$15

Value for money

4.4

0.6

5.0

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

Features

Total

8

78

31

features in common

8

features in common

ChangeGear's unique features

  • Workflow Management

  • Project Management

  • Employee Onboarding

  • Release Management

Userbot's unique features

  • Multi-Language

  • For eCommerce

  • Natural Language Processing

  • Role-Based Permissions

Value for money

4.0

1.0

5.0

What users say about ChangeGear's value for money

With flexibility comes risk and some of my pain areas are the support services (pay for support) has degraded since I first signed on and are difficult to arrange.

BP

Brion P.

The end users love this software. If you have a good programmer on your team, this product will do just about whatever you want.

PC

Paula C.

Comm100 Chatbot

(0)

AI powered chatbot for businesses of all sizes

Features

Total

13

26

31

features in common

13

features in common

Comm100 Chatbot's unique features

  • Natural Language Search

  • Monitoring

  • Surveys & Feedback

  • Real Time Analytics

Userbot's unique features

  • Role-Based Permissions

  • CRM

  • For eCommerce

  • Contact Management

Haptik

4.4
(22)

Conversational AI tool with natural language processing

Features

Total

15

32

31

features in common

15

features in common

Haptik's unique features

  • For Developers

  • Customer Experience Management

  • Alerts / Escalation

  • Configurable Workflow

Userbot's unique features

  • Offline Form

  • Canned Responses

  • For Sales Teams/Organizations

  • Machine Learning

Value for money

4.0

1.0

5.0

What users say about Haptik's value for money

Easy to use and can quickly build the chatbots and ship them to production very quickly. Good support and documentation which helps through the development process.

Nihanth Reddy K.

The user experience of the bot is what stands out compared to the competitions of their product. I also liked the availability of the documentation and the good support.

HG

Hemanth G.

Ushur

4.5
(21)

Conversational AI platform for finance industry

Features

Total

11

16

31

features in common

11

features in common

Ushur's unique features

  • Speech Recognition

  • Business Process Automation

  • No-Code

  • Engagement Tracking

Userbot's unique features

  • Live Chat

  • Activity Tracking

  • API

  • Process/Workflow Automation

Boost.AI

4.8
(21)

Cloud-based conversational AI platform for enterprise

Features

Total

20

50

31

features in common

20

features in common

Boost.AI's unique features

  • Customer Experience Management

  • Drag & Drop

  • Workflow Management

  • Chat Transcript

Userbot's unique features

  • Activity Tracking

  • Process/Workflow Automation

  • For Sales Teams/Organizations

  • Canned Responses

Value for money

4.6

0.4

5.0

What users say about Boost.AI's value for money

This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing.

Soren N.

We set it up really fast and got great user interaction almost immediately. The process to make it deeper and more impactful since initial set up has also been very enjoyable and successful.

AS

Auðunn S.

WorkLLama

(0)

Acquire, Engage and Retain Top Talent

Features

Total

18

139

31

features in common

18

features in common

WorkLLama's unique features

  • Billing & Invoicing

  • Resume Search

  • Recruitment Management

  • Negative Feedback Management

Userbot's unique features

  • For eCommerce

  • Code-free Development

  • Customer Service Analytics

  • Live Chat

VoiceAI

4.0
(1)

Small moments, deep insights

Features

Total

12

47

31

features in common

12

features in common

VoiceAI's unique features

  • Call Scripting

  • Predictive Analytics

  • Audio Capture

  • Call Transfer

Userbot's unique features

  • Role-Based Permissions

  • Process/Workflow Automation

  • Canned Responses

  • Support Ticket Management

Second Nature

5.0
(2)

Virtual Role Play Partner for Every Sales Rep

Features

Total

5

26

31

features in common

5

features in common

Second Nature's unique features

  • Learning Management

  • Call Monitoring

  • Training Management

  • Built-in Course Authoring

Userbot's unique features

  • Intent Recognition

  • AI/Machine Learning

  • Code-free Development

  • Live Chat