App comparison
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Zendesk Sunshine
5
1
4
0
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative and creative messaging platform.
Last updated: September 2026
Zendesk Sunshine Alternatives & Competitors (2026)
Chatsi
Turn Your Storefront Into an AI-Powered Sales Experience
2.0
Value for money
No pricing info
Starting price
1.0
Functionality
A/B Testing
N/A
Activity Dashboard
N/A
Audience Targeting
N/A
Top Features
API
1/5
API
N/A
Canned Responses
N/A
ChatBot
Cloud-based AI customer service software
1.5
Value for money
Starting price
0.6
Functionality
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Top Features
API
1/5
Automated Responses
N/A
Automated Routing
N/A
Celoxis
AI-enabled platform for streamlining project management
1.4
Value for money
Starting price
0.4
Functionality
API
5/5
Automated Responses
4.6/5
AI/Machine Learning
4.6/5
Top Features
API
1/5
AI Copilot
N/A
Automated Routing
N/A
1.5
Value for money
Starting price
0.7
Functionality
AI/Machine Learning
5/5
Autocomplete
5/5
Assisted Content Creation
4.6/5
Top Features
API
1/5
AI Copilot
N/A
Automated Responses
N/A
1.5
Value for money
Starting price
0.4
Functionality
App Management
5/5
Application Management
4.8/5
Access Controls/Permissions
4.5/5
Top Features
API
1/5
Automated Routing
N/A
Canned Responses
N/A
1.5
Value for money
Starting price
0.6
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
API
1/5
API
N/A
Automated Responses
N/A
1.2
Value for money
Starting price
0.5
Functionality
Automated Responses
4.6/5
AI/Machine Learning
4.5/5
Access Controls/Permissions
4.5/5
Top Features
API
1/5
AI Copilot
N/A
Automated Routing
N/A
1.3
Value for money
Starting price
0.5
Functionality
Chat/Messaging
4.6/5
Activity Dashboard
4.6/5
Autoresponders
4.4/5
Top Features
API
1/5
Automated Routing
N/A
Canned Responses
N/A
1.6
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
API
1/5
Automated Routing
N/A
Canned Responses
N/A
1.5
Value for money
Starting price
0.4
Functionality
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Top Features
API
1/5
AI Copilot
N/A
Canned Responses
N/A
1.1
Value for money
Starting price
0.1
Functionality
Canned Responses
4.5/5
API
4.5/5
AI/Machine Learning
4.2/5
Top Features
API
1/5
Chatbot
N/A
Contextual Guidance
N/A
1.9
Value for money
Starting price
0.9
Functionality
Agent Interface
4.9/5
Automated Routing
4.9/5
API
4.7/5
Top Features
API
1/5
AI/Machine Learning
N/A
Canned Responses
N/A
1.4
Value for money
No pricing info
Starting price
0.4
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
API
1/5
AI Copilot
N/A
AI/Machine Learning
N/A
1.3
Value for money
Starting price
0.6
Functionality
Code-free Development
4.6/5
Chatbot
4.6/5
Natural Language Processing
4.5/5
Top Features
API
1/5
AI Copilot
N/A
API
N/A
1.3
Value for money
Starting price
Functionality
Chatbot
4.4/5
Automated Responses
4.2/5
AI/Machine Learning
4/5
Top Features
API
1/5
AI Copilot
N/A
Automated Routing
N/A
1.7
Value for money
Starting price
0.6
Functionality
Customer Support
4.9/5
Chatbot
4.8/5
AI/Machine Learning
4.7/5
Top Features
API
1/5
API
N/A
Automated Routing
N/A
1.9
Value for money
Starting price
0.8
Functionality
Code-free Development
5/5
Chatbot
4.9/5
AI/Machine Learning
4.4/5
Top Features
API
1/5
Automated Routing
N/A
Customer Experience Management
N/A
1.5
Value for money
Starting price
0.5
Functionality
Chatbot
4.6/5
Automated Routing
4.4/5
AI/Machine Learning
4/5
Top Features
API
1/5
AI Copilot
N/A
Contextual Guidance
N/A
1.1
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
API
1/5
API
N/A
Automated Responses
N/A
1.3
Value for money
Starting price
0.3
Functionality
API
4.3/5
AI/Machine Learning
4/5
Automated Responses
4/5
Top Features
API
1/5
Canned Responses
N/A
Chatbot
N/A