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Call Center Software with 360 Degree Feedback (2026)

Last updated: April 2026

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3 software options

Nextiva logo

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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QualityDesk logo

Cloud-based contact center tool for customer service.

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QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.

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