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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.
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Enable remote working for a business' contact centre with ipSCAPE. Feature-rich with multichannel capabilities including Voice, Email, Web Chat and SMS. Hosted on Microsoft Azure for unparalleled security, capacity and performance. ipSCAPE integrations with BI tools and CRMS including Salesforce, Dynamics.
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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support
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Prioritise and streamline incoming and outgoing calls. Improve call quality and agent productivity with the Diabolocom cloud solution.
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Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.
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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.
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Readymode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.
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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.
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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.
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Surfboard is a scheduling & shift planning software platform for customer support teams.
Get shift planning, scheduling, forecasting & communication in one place.
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AgentCubed is a cloud-based solution designed to help insurance businesses manage leads and distribution, customer relationships, workflows automation, and more. The platform enables agents to quote on/off-exchange products, calculate premiums, compare policies, and submit applications.
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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes
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It is an easy-to-use app mobile app that is designed to monitor real-time calls for Tegsoft Contact Center users. By using our Tegsoft Telescope App, it enables you to track the current status of your contact center anytime and anywhere.
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Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.
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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.
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QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.
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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.
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LeadsRain is most preferred cloud-based auto dialer in the industry, offering the most competitive pay-as-you-go pricing. LeadsRain’s predictive dialer empowers your agents to speak more with live people and avoid answering machines.
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VoiceSpin is a cloud-based global VoIP telephony provider offering call center solutions for SMBs and large enterprises across various industries like healthcare, telemarketing, education, insurance, finance, real estate, retail, etc. Ideal for outbound call centers and sales-oriented teams.
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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.
Integrate, extend and enhance with value-added software and services, enabling increased margins.
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Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more
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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.
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