Call Center Software with Activity Tracking

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
42 apps

Genesys Cloud   

98
72 pts
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteCompare

Salesforce Service Cloud   

458
Customer Service & Field Service Management Solutions
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
Visit WebsiteCompare

uContact   

25
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
Visit WebsiteAdd to compareCompareRemove app
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
Visit WebsiteCompare

CloudTalk   

126
78 pts
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based VOIP software ready to use at the touch of a button, for sales and support teams in call centers of all sizes. Read more about CloudTalk
Visit WebsiteCompare

InGenius   

2
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Visit WebsiteAdd to compareCompareRemove app
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Visit WebsiteCompare

Freshcaller   

17
71 pts
Modern Phone System for customer support & sales
Freshcaller is a modern call center software for customer support, sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up call center operations. Read more about Freshcaller It has 90+ countries phone numbers.
Visit WebsiteAdd to compareCompareRemove app
Modern Phone System for customer support & sales
Freshcaller is a modern call center software for customer support, sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up call center operations. Read more about Freshcaller It has 90+ countries phone numbers.
Visit WebsiteCompare

InfoFlo   

78
All-in-One CRM Software Solution
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
Visit WebsiteAdd to compareCompareRemove app
All-in-One CRM Software Solution
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
Visit WebsiteCompare

Dialpad   

297
73 pts
Cloud communication platform for enterprises
Dialpad Support helps organizations deliver a positive customer experience with real-time customer sentiment and live transcription, consistently high call quality and an intuitive interface. Read more about Dialpad
Visit WebsiteAdd to compareCompareRemove app
Cloud communication platform for enterprises
Dialpad Support helps organizations deliver a positive customer experience with real-time customer sentiment and live transcription, consistently high call quality and an intuitive interface. Read more about Dialpad
Visit WebsiteCompare

User.com   

20
The engine of growth. An all in one solution for user data.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Visit WebsiteAdd to compareCompareRemove app
The engine of growth. An all in one solution for user data.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Visit WebsiteCompare

Zendesk   

2,372
93 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
Visit WebsiteCompare

Aircall   

154
74 pts
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
Visit WebsiteAdd to compareCompareRemove app
Phone system for support and sales teams
Scale your call center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
Visit WebsiteCompare

PhoneBurner   

126
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
Visit WebsiteAdd to compareCompareRemove app
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
Visit WebsiteCompare

VICIdial   

243
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
Visit WebsiteAdd to compareCompareRemove app
Open source call center software with predictive dialer
Contact Center service with Inbound and outbound call handling, Inbound email and website customer chat. Read more about VICIdial
Visit WebsiteCompare

VoIPstudio   

25
VoIP phone service provider for staff communication
VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking. Read more about VoIPstudio
Visit WebsiteAdd to compareCompareRemove app
VoIP phone service provider for staff communication
VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking. Read more about VoIPstudio
Visit WebsiteCompare

Myphoner   

84
Lead management for cold callers
Myphoner is a cloud based lead management, lead nurturing and lead tracking solution for freelancers and teams doing B2B cold calling. Read more about Myphoner
Visit WebsiteAdd to compareCompareRemove app
Lead management for cold callers
Myphoner is a cloud based lead management, lead nurturing and lead tracking solution for freelancers and teams doing B2B cold calling. Read more about Myphoner
Visit WebsiteCompare

Bitrix24   

415
85 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
Visit WebsiteAdd to compareCompareRemove app
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
Visit WebsiteCompare

LiveAgent   

912
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Visit WebsiteCompare

Freshdesk  

2,173
Online helpdesk system and customer service software
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
Learn moreAdd to compareCompareRemove app
Online helpdesk system and customer service software
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
Learn moreCompare

MightyCall  

74
Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
Learn moreAdd to compareCompareRemove app
Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
Learn moreCompare

Zoho Desk  

1,604
Cloud-based help desk platform
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
Learn moreAdd to compareCompareRemove app
Cloud-based help desk platform
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
Learn moreCompare

Talkdesk  

571
69 pts
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
Learn moreAdd to compareCompareRemove app
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
Learn moreCompare

SysAid  

210
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
Learn moreAdd to compareCompareRemove app
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
Learn moreCompare

ShoreTel  

209
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
Learn moreAdd to compareCompareRemove app
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
Learn moreCompare

CallTools  

78
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
Learn moreAdd to compareCompareRemove app
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
Learn moreCompare

Toky  

71
78 pts
Virtual phone system for business sales and customer support
Start your businesses call center easily with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more. Read more about Toky
Learn moreAdd to compareCompareRemove app

Toky

78 pts
Virtual phone system for business sales and customer support
Start your businesses call center easily with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more. Read more about Toky
Learn moreCompare
Filter by
Customer rating