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Call Center Software with Interaction Tracking (2026) - Page 4

Last updated: April 2026

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209 software options

TalkChief logo

TalkChief: Your Modern Business Phone

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Whether your team focuses on inbound or outbound queues, build your teams, add members, define business hours, integrate DID numbers, and design the optimal call flow routing tailored to your business. Personalize your call flow with features like IVR, dynamic routes, voicemail, and call forwarding

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Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

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Call centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your call center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

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SalesExec logo

SalesExec for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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Adversus logo

Cloud-based dialer & CRM solution

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Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.

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55PBX logo

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Vocalcom Hermes360 logo

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Apizee logo

Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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Zendesk Talk logo

Connecting customers to Agents through voice and message

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Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Qubicles logo

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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Sales Sling logo

Cloud based auto dialer & lead management platform

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Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

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VoApps logo

Voicemail tool to help businesses reach mobile contacts

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VoApps is a cloud-based tool that enables businesses to reach more mobile contacts in a compliant manner. The solution allows for the delivery of customizable voicemail messages and drive inbound calls.

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Enghouse Contact Center logo

Cloud-based contact center platform

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Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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ICR Evolution logo

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Nectar Desk logo

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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T-Max Predictive Dialer logo

Web-based predictive dialer for efficient outbound calling

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Complete Inbound/Outbound Call Center Solution

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Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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Dixa logo

Conversational Customer Service Software

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Dixa offers call center software built by CX professionals to improve the agent and customer experience. Powered by smart routing, customer data, integrations and more, get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed.

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EasyCall Cloud logo

Software for managing agents, VoIP & call center operations

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EasyCall Cloud offers scalable Call Center and Contact Center software with transparent pricing, easy management of tasks, VoIP lines, and omnichannel support. Enjoy seamless integration, data security, and cost-effective operations.

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