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Top Rated Call Center Software with Contact history - Page 6

Last updated: May 2026

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212 software options

BounceHelp logo

Powerful Callback Widget for Your Website

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Cloud-based marketing and customer engagement solution that helps boost and convert website visitors into inbound calls.

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Oracle B2C Service logo

Cloud-based, multi-channel contact center platform

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Oracle B2C Service is a cloud-based customer experience platform that provides end-to-end management across multiple channels, unifying contextual data and knowledge.

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Luware Nimbus logo

AI-powered contact center for Microsoft Teams.

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Luware Nimbus is a Microsoft-certified, Teams-native CX solution that unifies communication, workflows, and interactions in one hub.

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Daktela logo

Call Centre Software for all Business

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Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

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One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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Intellicon logo

AI-powered omnichannel contact center platform

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Intellicon is an omnichannel contact center solution that integrates voice, email, chat, WhatsApp, and social media channels into a unified platform. The software features AI-powered chatbots, virtual agents, sentiment analysis, and quality assurance tools for automated customer interactions. It includes CRM capabilities, helpdesk management, automatic call distribution, and telephony integration for managing inbound and outbound communications across multiple industries.

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inspeech logo

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Metaphor Contact Center logo

Omnichannel contact center solution

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Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

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AgentCubed logo

Lead management and CRM solution for insurance businesses

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AgentCubed is a cloud-based solution designed to help insurance businesses manage leads and distribution, customer relationships, workflows automation, and more. The platform enables agents to quote on/off-exchange products, calculate premiums, compare policies, and submit applications.

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub transforms call centers into AI-driven hubs, unifying channels for seamless, scalable, secure customer care.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Deliver fast, personalized support anywhere with Intermedia® Contact Center—an AI-powered omnichannel customer engagement platform.

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EasyCall Cloud logo

Software for managing agents, VoIP & call center operations

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EasyCall Cloud offers scalable Call Center and Contact Center software with transparent pricing, easy management of tasks, VoIP lines, and omnichannel support. Enjoy seamless integration, data security, and cost-effective operations.

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Sharpen logo

Happy Agents. Happy Customers.

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Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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MiContact Center Business logo

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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OMniLeads logo

Open-source contact center tool for customer communication.

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OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities.

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Intradiem logo

Workforce automation solution for optimizing operations

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Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.

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Flexydial logo

Dialer management software for midsized to large businesses

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Flexydial ensures customer experience as one of the best dialer management software in the IT industry.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Fonvirtual Call Center logo

Communication solution for call management & distribution

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Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

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Kiamo logo

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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Sagicc logo

An intelligent customer service experience.

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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Ruby Receptionists logo

Human-powered virtual receptionist for small businesses

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Ruby is a U.S.-based call center solution that combines the scalability businesses need with the personal touch customers expect. Backed by a team of friendly, professional receptionists, Ruby handles high volumes of inbound calls, lead capture, appointment scheduling, and customer support with ease

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Sales Sling logo

Cloud based auto dialer & lead management platform

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Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

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