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Call Center Software with Real Time Reporting - Page 5

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Steam-connect logo
4.9
(8)

Empowering conversations

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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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IPscape logo
4.9
(8)

Cloud Contact Centre with Voice, Email, Web Chat, SMS

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Enable remote working for a business' contact centre with ipSCAPE. Feature-rich with multichannel capabilities including Voice, Email, Web Chat and SMS. Hosted on Microsoft Azure for unparalleled security, capacity and performance. ipSCAPE integrations with BI tools and CRMS including Salesforce, Dynamics.

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Ring.io logo
4.1
(19)

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Diabolocom logo
5.0
(7)

Cloud software for call centers & customer service.

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Prioritise and streamline incoming and outgoing calls. Improve call quality and agent productivity with the Diabolocom cloud solution.

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Avaya Experience Platform logo
4.7
(9)

Contact center management solution

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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ClarityTel logo
4.8
(8)

VoIP-based communication management solution

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ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.

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INO CX logo
4.5
(10)

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Callbox logo
4.9
(7)

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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InGenius logo
4.9
(7)

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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Neotel Call Center Software logo
4.7
(7)

Call center, virtual PBX and CRM solution

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Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center.

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Intalk.io logo
4.1
(13)

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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Cyburdial logo
5.0
(5)

CyburDial

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Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

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Thrio logo
5.0
(5)

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Users also considered
RingCentral Engage Voice logo
4.4
(7)

Outbound contact center software for business of all sizes

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RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers.

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Users also considered
LeadsRain logo
4.4
(7)

Cloud-Based Dialer

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LeadsRain is most preferred cloud-based auto dialer in the industry, offering the most competitive pay-as-you-go pricing. LeadsRain’s predictive dialer empowers your agents to speak more with live people and avoid answering machines.

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Users also considered
AuguTech logo
4.8
(5)

Hosted predictive dialer & switch board solution.

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Our aim is focused on maintaining mutually beneficial relationships with clients. By utilizing our in-depth expertise, we provide what is necessary to optimize call center operations. We develop customized dialing solutions to reach specified operational goals.

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Users also considered
Voicespin logo
4.8
(5)

Cloud-based Outbound Call Center Software for Sales-oriented

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VoiceSpin is a cloud-based global VoIP telephony provider offering call center solutions for SMBs and large enterprises across various industries like healthcare, telemarketing, education, insurance, finance, real estate, retail, etc. Ideal for outbound call centers and sales-oriented teams.

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Users also considered
Pascom Cloud logo
3.9
(13)

We upgrade business communications

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Upgrade your business communications with the pascom cloud phone system.

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Users also considered
Softdial Contact Center logo
5.0
(4)

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

Users also considered
Newfies-Dialer logo
5.0
(4)

Cloud callcenter for remote sales and customer communication

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Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

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Samespace logo
3.6
(16)

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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Users also considered
Kiamo logo
4.1
(8)

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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Voice Clearity logo
4.6
(5)

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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Users also considered
NOLA logo
4.8
(4)

Auto dialer solution for call centers and debt collectors

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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.

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Users also considered
Broadcaster BOT logo
4.4
(5)

Connect the world with your company.

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BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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