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Top Rated Call Center Software with Mid size business - Page 8

Last updated: October 2026

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383 software options

Placetel logo

All-in-one - cloud calling, team messaging & online meetings

Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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INO CX logo

All-in-One Business Communication Solution

INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Enghouse Contact Center logo

Cloud-based contact center platform

Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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PIMS Dialer logo

Predictive dialer software for enterprise call centers

Pims is an affordable and easy to use call center solution for inbound, outbound and broadcast dialing.

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CallBlitzer logo

Voice broadcasting platform for political campaigns & more

CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

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Voximplant Kit logo

Intelligent cloud contact center for your evolving business

Voximplant Kit is an all-in-one omnichannel cloud call center platform that automates inbound and outbound calls. It supports various communication channels including voice, SMS, and messaging channels like WhatsApp, Facebook Messenger, Webchat, and more. Request 14 days of free trial here.

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Oracle B2C Service logo

Cloud-based, multi-channel contact center platform

Oracle B2C Service is a cloud-based customer experience platform that provides end-to-end management across multiple channels, unifying contextual data and knowledge.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Kaleyra logo

Cloud communications platform

Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.

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tele-LOOK logo

Browser-based live video support for field service & HVAC

tele-LOOK is a zero-install visual support platform for field service, HVAC, and manufacturing. Troubleshoot equipment remotely via single-use SMS link—no apps or logins required. Features an interactive AR laser pointer, audit-proof PDF reports, and 100% GDPR compliance hosted in Germany.

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Castel Contact Center logo

Contact center management solution

Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices. Our suite of multichannel solutions provides communication touchpoints that include Predictive/TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media and Speech Analytics.

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Hibot logo

Conversational AI platform

Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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Vivocha logo

Next Generation Customer Interaction Platform

Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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BounceHelp logo

Powerful Callback Widget for Your Website

Cloud-based marketing and customer engagement solution that helps boost and convert website visitors into inbound calls.

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Qfiniti logo

Call center workforce management solution

Qfiniti is a call center workforce management solution that helps businesses handle speech analytics, track employee performance, forecast staffing requirements, set up online coaching, and manage screen recording from within a unified platform. It allows staff members to optimize workforce engagement, manage HIPAA compliance, automate employee performance management, handle desktop analytics, and more.

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Luware Nimbus logo

AI-powered contact center for Microsoft Teams.

Luware Nimbus is a Microsoft-certified, Teams-native CX solution that unifies communication, workflows, and interactions in one hub.

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InfoFlo Impact logo

HIPAA compaliant case management software

HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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C2Perform logo

Cloud-based contact center performance management suite

EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more

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Broadcaster BOT logo

Connect the world with your company.

BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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Daktela logo

Call Centre Software for all Business

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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iNexus logo

Contact center & predictive dialer solution

SPAM & SCAM likely messages can be a major problem for companies that rely on dialing campaigns to make sales and grow their business. These types of unwanted messages can cost your company time, money and customers.

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SpiceX logo

Integration Platform as a Service for contact centers

SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

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DaVinci logo

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Nixxis Contact Suite logo

Axxelerate your customer interactions

One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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