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Call Center Software - Page 12

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SpiceCSM logo

SpiceCSM

3.0
(1)

Integration Platform as a Service for contact centers

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SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

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CommBox logo

CommBox

(0)

Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Ottspotta logo

Ottspotta

(0)

Phone platform for G Suite and Slack

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Pick Ottspott phone numbers, use IVR and call queueing to set up your call center

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TechSee logo

TechSee

(0)

Intelligent visual customer support solution

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TechSee is an intelligent visual support solution which provides SMBs & enterprises with a platform to assess, diagnose and resolve technical issues remotely

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Fonvirtual Call Center logo

Fonvirtual Call Center

(0)

Communication solution for call management & distribution

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Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

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CallOne logo

CallOne

(0)

CallOne is call center software to aid customer service

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CallOne enables companies to integrate various call center functions into their customer service facility. These include intelligent call control, real-time monitoring with statistics, and call recording, as well as cloud storage of emails.

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3C Plus logo

3C Plus

(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Vistio logo

Vistio

(0)

Live on-screen guidance software

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Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Kloudtalk logo

Kloudtalk

(0)

Robust and Feature-Packed Cloud-based Business Phone System

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KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.

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IVRy logo

IVRy

(0)

AI-powered customer relationship management (CRM) software

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IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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Routing Solution logo

Routing Solution

(0)

Omnichannel customer service platform

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Sound of Data's routing solution is where users can change routing plans and prerecorded messages in IVR, and easily compile call data reports to enable better forecasting.

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NeoAssist logo

NeoAssist

(0)

A modular platform for omnichannel service

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NeoAssist is a modular, omnichannel service solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize task distribution, and monitor the response time of calls using metrics and alerts. Available in Portuguese for the Brazilian market.

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OpenTouch Enterprise Cloud logo

OpenTouch Enterprise Cloud

(0)

Voice & unified communications for SMBs

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A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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TrackMyLeads logo

TrackMyLeads

(0)

Web-based lead management solution for SMBs

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Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

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Verascape logo

Verascape

(0)

Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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CallVU logo

CallVU

(0)

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Agaralabs logo

Agaralabs

(0)

Conversational AI platform for customer service

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Agara is a cloud-based software designed to help businesses in eCommerce, insurance, telecom, and other industries leverage artificial intelligence (AI)-enabled voice bots to manage client interactions. Virtual agents can identify customer intent and automatically provide suggestions for queries.

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Spechy logo

Spechy

(0)

Omnichannel call center software

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Spechy removes the hassle from communication needs, enhancing support and customer experience while improving productivity. It works with all the different major communication channels.

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NX Call Center logo

NX Call Center

(0)

Power dialer, chatbot, voicebot, VoIP & helpdesk platform

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Smart NX is a call center and customer communication platform that helps businesses create true connections with the customer, through automatic omnichannel strategies.

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DCDial  logo

DCDial

(0)

Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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inConcert Speech Analytics logo

inConcert Speech Analytics

(0)

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Coztel logo

Coztel

(0)

Advanced cloud-based call center software

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CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

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ContactSuite logo

ContactSuite

(0)

Cloud-based communications management software

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ContactSuite is a complete cloud communication platform designed specifically for businesses. It provides supervisors, team leaders, and managers of call centers with powerful management tools. ContactSuite makes companies accessible to customers by using all kinds of optimal smart tools.

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Fusion Connect CCaaS logo

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

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Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

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NobelBiz OMNI+ logo

NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

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All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

Read more about NobelBiz OMNI+

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