GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Call Center Software - Page 2
Last updated: April 2025
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
421 software options
Sponsored
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Users also considered
Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.
Users also considered
Users also considered
For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.
Users also considered
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Users also considered
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.
Users also considered
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.
Users also considered
Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and challenges faced by contact centers. It allows businesses to turn challenges into competitive advantages by providing customer-centric business intelligence.
Users also considered
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more
Users also considered
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more
Users also considered
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Users also considered
CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial.
Users also considered
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.
Users also considered
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface
Users also considered
XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.
Users also considered
Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.
Users also considered
Virtual cloud based call center. CallHub offers 3 kinds of dialers, Predictive Dialer , Power dialer and a preview dialer. Improve efficiency by 200%.
Users also considered
Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.
Users also considered
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
Users also considered
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.
Users also considered
CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.
Users also considered
Squaretalk provides your support and sales teams with powerful cloud call center solutions with automations and integrations made simple. So simple, you'll have time for the other parts of your business.
Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations.
Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations.
Users also considered
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.
Users also considered
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.
Users also considered
