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Be forward-facing with customers by showing them the real human behind the brand. iotum’s high-ranking video and voice technology make it frictionless to connect to customers for immediate feedback, and assistance, enabling customer satisfaction and retention!
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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.
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MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.
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Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages.
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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.
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Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business phone system provider that gives all types of organizations enterprise-grade capability at only a fraction of the cost.
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MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.
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Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.
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Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.
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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.
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Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.
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Evolux software is ideal for critical operations with focus on user experience. It allows the integration of the Call Center with CRM tools and provides solutions that contribute to saving time and increasing productivity, without neglecting the quality of service.
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Call centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your call center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.
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Auto Dialer
Blended Call Center
CRM
Call Logging
Campaign Specific Caller ID
Inbound Call Center
Interactive Voice Response (IVR)
Knowledge Base
Manual Dialer
Outbound Call Center
Preview Dialer
Progressive Dialer
Quality Management
Queue Management
Read more about CallShaper
Whether your team focuses on inbound or outbound queues, build your teams, add members, define business hours, integrate DID numbers, and design the optimal call flow routing tailored to your business. Personalize your call flow with features like IVR, dynamic routes, voicemail, and call forwarding
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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.
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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.
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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.
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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.
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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.
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SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns
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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.
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Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.
Read more about Zendesk Talk