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Best Call Center Software - Page 5

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inConcert Omnichannel Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Gnatta logo

Gnatta

4.7
(3)

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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Amazon Connect logo

Amazon Connect

4.0
(2)

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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Audara logo

Audara

5.0
(1)

Call center and business phone software

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Audara is a call center and business phone software that helps businesses record calls, set up call queues, manage inbound campaigns, conduct surveys, handle conference calls, and more from within a unified platform. It allows team members to set up extensions, create interactive service menus, design ring groups, and configure automated wait-music & announcements.

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CallerDesk logo

CallerDesk

5.0
(1)

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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RingCentral Engage Voice logo

RingCentral Engage Voice

5.0
(1)

Outbound contact center software for business of all sizes

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RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers.

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TelTel logo

TelTel

5.0
(1)

Call Center Management Software

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TelTel is a cloud-based solution that helps to enhance call center efficiency and improve business KPIs for any business size. One-stop shop for call center management system and telecommunications services (VoIP, SIP Trunk, SMS).

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VoxDesk logo

VoxDesk

5.0
(1)

Call center software for enhancing customer experience

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With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

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assist365 - AI-powered Virtual Assistant logo

assist365 - AI-powered Virtual Assistant

5.0
(1)

Listen to the "Real Voice of Customer" with assist365

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assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

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Vocalcom Salesforce Edition logo

Vocalcom Salesforce Edition

4.0
(1)

Contact center solution native in Salesforce

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Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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Cloud Contact Center logo

Cloud Contact Center

(0)

Cloud-based customer service platform

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Cloud Contact Center by masvoz is a customer service platform that helps businesses manage interactions across various communication channels such as SMS, phone, web, WhatsApp, and Webchat.

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Knowlarity logo

Knowlarity

(0)

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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RapportCMS logo

RapportCMS

(0)

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Video Call Center logo

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

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Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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Zoho Voice logo

Zoho Voice

(0)

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is a cloud-based VoIP phone system specially designed for SMBs. Zoho Voice also places a phone system inside other Zoho apps like CRM, Desk, Recruit, and Bigin so you can handle calls without leaving the platform.

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Webex logo

Webex

4.4
(6.3K)

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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TenFold logo

TenFold

4.7
(149)

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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CallHippo logo

CallHippo

4.2
(343)

Cloud Based phone system for sales, support & growing teams

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CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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MiCloud Connect logo

MiCloud Connect

4.2
(253)

Cloud phone system & contact center software & services

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MiCloud Connect is a scalable communications platform that helps teams communicate through calling, group chats, video conferencing, messaging, collaboration tools and more.

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CallTools logo

CallTools

4.8
(84)

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more

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Playvox logo

Playvox

4.8
(85)

Quality Assurance Software for customer service teams.

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With Playvox, you will centralize & automate your entire QA process. This ensures quality performance is always being monitored, measured, trained, recognized & rewarded. Playvox helps customer service teams focus on what's most important by optimizing daily tasks, thereby boosting work satisfaction

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Voiptime Cloud logo

Voiptime Cloud

4.8
(80)

Great contact center software for SMB and Enterprises

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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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Vonage Business Communications logo

Vonage Business Communications

4.1
(247)

Cloud-based business VoIP phone service

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Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

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UJET logo

UJET

4.5
(113)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Zingtree logo

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

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Zingtree lets you create, deploy and analyze live agent scripts

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