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Call Center Software - Page 5

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3CLogic logo

3CLogic

4.3
(49)

Cloud Call Center Solutions

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3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.

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LiveVox logo

LiveVox

4.7
(31)

Contact center platform

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LiveVox is a cloud-based contact center platform designed for small and medium businesses to automate customer support across channels, increase satisfaction rates and reduce churn. With its pre-integrated practical AI capabilities, it enables businesses offer 24/7 automated customer support across channels.

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VCC Live logo

VCC Live

4.7
(28)

All-in-one Cloud Contact Center Software

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Cloud-based call center software with management and operator features incorporated as well as data security and analytical report.

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eTollFree logo

eTollFree

4.7
(28)

Predictive dialer software for call centers

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eTollFree is a predictive dialer software designed to help businesses record calls and control contact center operations. The platform offers a customizable campaign management feature, which enables managers to automatically call phone numbers available for different leads.

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Replicant logo

Replicant

4.9
(21)

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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VirtualPBX logo

VirtualPBX

4.8
(24)

Trusted VoIP for any office, anywhere.

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Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business phone system provider that gives all types of organizations enterprise-grade capability at only a fraction of the cost.

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Dialer360 logo

Dialer360

4.7
(27)

Call center dialer software

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Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages.

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MightyCall logo

MightyCall

3.8
(94)

Virtual Phone System for small & mid-sized businesses

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MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents.

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CloudAgent logo

CloudAgent

4.5
(32)

Inbound, outbound & blended cloud contact center

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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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Aloware logo

Aloware

4.5
(30)

so much more than just a sales dialer

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Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

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Oracle B2C Service logo

Oracle B2C Service

4.5
(32)

Multi-channel contact center

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Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge.

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Mango Voice logo

Mango Voice

3.7
(102)

Making Communication Simple

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Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.

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ClickPoint logo

ClickPoint

4.7
(22)

Lead Management for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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Adversus logo

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

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Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.

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Evolux logo

Evolux

4.8
(18)

Solution for Call Centers with focus on customer experience.

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Evolux software is ideal for critical operations with focus on user experience. It allows the integration of the Call Center with CRM tools and provides solutions that contribute to saving time and increasing productivity, without neglecting the quality of service.

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CallShaper logo

CallShaper

4.9
(17)

Call center software for managing inbound and outbound calls

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Auto Dialer
Blended Call Center
CRM
Call Logging
Campaign Specific Caller ID
Inbound Call Center
Interactive Voice Response (IVR)
Knowledge Base
Manual Dialer
Outbound Call Center
Preview Dialer
Progressive Dialer
Quality Management
Queue Management

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Medallia Agent Connect logo

Medallia Agent Connect

4.9
(17)

Customer feedback, coaching, and QA for customer support.

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Call centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your call center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

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55PBX logo

55PBX

5.0
(15)

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Vocalcom Hermes360 logo

Vocalcom Hermes360

4.9
(17)

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Ringba logo

Ringba

5.0
(14)

Cloud-based inbound call tracking software

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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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EvaluAgent logo

EvaluAgent

4.7
(20)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Dialfire logo

Dialfire

4.7
(18)

Cloud-based outbound call center software

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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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SpitFire logo

SpitFire

4.6
(22)

Web-based predictive dialer software for call centers

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SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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SparkTG VCC logo

SparkTG VCC

4.7
(17)

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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CloudCall logo

CloudCall

4.1
(37)

Advanced, cloud-based computer telephony integration

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CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done fa

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