App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Call Center Software - Page 5

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

401 software options

Sponsored

Personalize your search

Any industry

Any business size

iotum logo
5.0
(19)

Augment your offering by adding cloud-based voice & video

learn more
Be forward-facing with customers by showing them the real human behind the brand. iotum’s high-ranking video and voice technology make it frictionless to connect to customers for immediate feedback, and assistance, enabling customer satisfaction and retention!

Read more about iotum

Users also considered
Replicant logo
4.9
(21)

Conversational AI platform

learn more
Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

Read more about Replicant

Users also considered
MightyCall logo
3.8
(95)

MightyCall's Call Center solution for your business.

learn more
MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

Read more about MightyCall

Users also considered
Dialer360 logo
4.7
(27)

Call center dialer software

learn more
Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages.

Read more about Dialer360

Users also considered
WeKall logo
4.6
(31)

Cloud-based contact center and telephony AI software

learn more
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

Read more about WeKall

Users also considered
CloudAgent logo
4.5
(32)

Inbound, outbound & blended cloud contact center

learn more
Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

Read more about CloudAgent

Users also considered
VirtualPBX logo
4.6
(27)

Trusted VoIP for any office, anywhere.

learn more
Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business phone system provider that gives all types of organizations enterprise-grade capability at only a fraction of the cost.

Read more about VirtualPBX

Users also considered
MaxContact logo
4.7
(24)

Omnichannel Contact Centre Software for larger teams

learn more
MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.

Read more about MaxContact

Users also considered
Oracle B2C Service logo
4.5
(32)

Multi-channel contact center

learn more
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge.

Read more about Oracle B2C Service

Users also considered
Mango Voice logo
3.7
(103)

Making Communication Simple

learn more
Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.

Read more about Mango Voice

Users also considered
Aloware logo
4.4
(31)

so much more than just a sales dialer

learn more
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

Read more about Aloware

Users also considered
ClickPoint logo
4.7
(22)

SalesExec for Call Centers and Sales Teams

learn more
Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

Read more about ClickPoint

Users also considered
Adversus logo
4.8
(18)

Cloud-based dialer & CRM solution

learn more
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.

Read more about Adversus

Users also considered
Evolux logo
4.8
(18)

Solution for Call Centers with focus on customer experience.

learn more
Evolux software is ideal for critical operations with focus on user experience. It allows the integration of the Call Center with CRM tools and provides solutions that contribute to saving time and increasing productivity, without neglecting the quality of service.

Read more about Evolux

Users also considered
Medallia Agent Connect logo
4.9
(17)

Customer feedback, coaching, and QA for customer support.

learn more
Call centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your call center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

Read more about Medallia Agent Connect

Users also considered
CallShaper logo
4.9
(17)

Call center software for managing inbound and outbound calls

learn more
Auto Dialer
Blended Call Center
CRM
Call Logging
Campaign Specific Caller ID
Inbound Call Center
Interactive Voice Response (IVR)
Knowledge Base
Manual Dialer
Outbound Call Center
Preview Dialer
Progressive Dialer
Quality Management
Queue Management

Read more about CallShaper

Users also considered
TalkChief logo
4.9
(16)

TalkChief: Your Modern Business Phone

learn more
Whether your team focuses on inbound or outbound queues, build your teams, add members, define business hours, integrate DID numbers, and design the optimal call flow routing tailored to your business. Personalize your call flow with features like IVR, dynamic routes, voicemail, and call forwarding

Read more about TalkChief

Users also considered
55PBX logo
5.0
(15)

Virtual PBX solution to boost your team's productivity

learn more
55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

Read more about 55PBX

Users also considered
Vocalcom Hermes360 logo
4.9
(17)

Omnichannel contact center solution

learn more
Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

Read more about Vocalcom Hermes360

Users also considered
Ringba logo
5.0
(14)

Cloud-based inbound call tracking software

learn more
Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

Read more about Ringba

Users also considered
EvaluAgent logo
4.7
(20)

Quality assurance solution for customer service and sales

learn more
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

Read more about EvaluAgent

Users also considered
Dialfire logo
4.7
(18)

Cloud-based outbound call center software

learn more
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

Read more about Dialfire

Users also considered
SpitFire logo
4.6
(22)

Web-based predictive dialer software for call centers

learn more
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

Read more about SpitFire

Users also considered
Voiso logo
4.8
(16)

AI-first contact center software to drive your growth

learn more
Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

Read more about Voiso

Users also considered
Zendesk Talk logo
4.7
(18)

Connecting customers to Agents through voice and message

learn more
Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

Read more about Zendesk Talk

Users also considered