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Call Center Software - Page 5

233 software options

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CallHub

4.2
(67)

Predictive Call Center, Voice and Text Broadcasting app

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Virtual cloud based call center. CallHub offers 3 kinds of dialers, Predictive Dialer , Power dialer and a preview dialer. Improve efficiency by 200%.

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JustCall

4.1
(82)

SMS survey software for the healthcare and eCommerce sectors

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JustCall is an SMS survey software designed to help sales and support teams in the healthcare, education, finance, eCommerce, and real estate sectors manage international calls via local phone numbers. Key features of the platform include call management, bulk SMS campaigns, appointment scheduling, auto dialer, call whispering, post-call surveys, and interactive voice response (IVR).

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Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

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Scorebuddy

4.5
(40)

All-in-One Quality Management Platform for Contact Centers

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Scorebuddy is a multi-award-winning, purpose-built call center Quality Management solution. Tie quality to business strategy by creating customer-outcome based scorecards. Analyze trends and identify root causes of skill or process deficiencies to drive continuous customer experience improvement.

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3CLogic

4.3
(48)

Cloud Call Center Solutions

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3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.

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Call Center Studio

4.5
(37)

Cloud-based call center management software

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Call Center Studio is a cloud-based software that provides businesses with tools to manage and handle customers’ queries on a centralized platform. Key features include reporting, voicemail management, call recording, IVR, database administration, workflow configuration, KPI monitoring, and more.

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User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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VCC Live

4.7
(26)

All-in-one Cloud Contact Center Software

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Cloud-based call center software with management and operator features incorporated as well as data security and analytical report.

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Dialer360

4.8
(21)

Call center dialer software

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Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages.

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CloudAgent

4.5
(27)

Inbound, outbound & blended cloud contact center

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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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MAXvoice

4.9
(17)

Communication tool that connects teams via voice calling

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MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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Replicant

4.9
(16)

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Efficy CRM

4.3
(29)

Online customer relationship management software

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Efficy CRM is a web-based customer relationship management (CRM) tool that centralizes customer data, synchronizes marketing, sales, and customer services, and analyzes data with the aim of increasing ROI and empowering business relationships

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Vocalcom

4.9
(15)

Omnichannel Cloud Contact Center Solutions

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Call center software solutions that deliver all the benefits of expensive software systems without their hidden costs and long term contracts.

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Ringba

5.0
(13)

Cloud-based inbound call tracking software

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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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EvaluAgent

4.6
(19)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ClickPoint

4.7
(18)

Lead Management for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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CallFire

4.4
(23)

Telephony and call center app

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CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center.

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OXON

4.9
(14)

Cloud-based contact center management software

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OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

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Oracle B2C Service

4.4
(24)

Multi-channel contact center

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Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge.

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Sales Sling

4.4
(24)

Cloud based auto dialer & lead management platform

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Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

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PIMS Dialer

4.5
(21)

Predictive dialer software for enterprise call centers

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Pims is an affordable and easy to use call center solution for inbound, outbound and broadcast dialing.

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Convoso

4.7
(16)

Dial Smarter, Not Harder

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Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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InfoServ

4.9
(12)

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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