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wolkvox

Communication management system for contact centers with AI

Table of Contents

Is this product right for your business?

Find out with a

wolkvox - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: April 2026

wolkvox overview

What is wolkvox?

At Wolkvox, we believe that every interaction with your customers can become a Power Conversation: a relevant, seamless experience that makes a real impact. Our omnichannel, multimodal platform enables the synchronization of intelligent workflows that connect voice, chat, social media, and WhatsApp with advanced AI and integrated CRM solutions.

Wolkvox Cloud Contact Center is composed of three applications: Wolkvox Manager, Wolkvox Agent, and Wolkvox CRM. Wolkvox Manager is a tool for administrators, allowing user configuration, functionality activation, and operation monitoring. Wolkvox Agent is the agent’s workspace, providing management of multichannel interactions in one place. Wolkvox CRM helps track customer processes, with a focus on sales, customer service, and collections.

Starting price

58per feature /
per month

Alternatives

with better value for money

Pros & Cons

Pricing

Monitoring Information

Voice Routing

Features

Training and Learning Curve

wolkvox’s user interface

Ease of use rating:

4.6

(100)

wolkvox pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(32)

5(68)

What do users say about wolkvox?

the cost is one of the best on the market, it contains functionalities that allow contact through multiple channels, the implementation is practical and agile

Select to learn more

Who uses wolkvox?

Based on 100 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Telecommunications

Financial Services

Banking

Information Technology and Services

Others

Use cases

Call Center

Predictive Dialer

IVR

Contact Center

Telephony

wolkvox's key features

Most critical features, based on insights from wolkvox users:

Queue management

5.0

(5)

Agent interface

4.5

(4)

Chatbot

5.0

(1)

Computer telephony integration

4.8

(27)

All wolkvox features

Features rating:

4.6

(100)

Activity dashboard

5.0

(2)

Activity tracking

5.0

(1)

Agent interface

4.5

(4)

Alerts/Escalation

5.0

(2)

Alerts/Notifications

5.0

(1)

Answering machine detection

(0)

API

5.0

(2)

Audio capture

4.0

(1)

Auto-Dialer

5.0

(2)

Automated routing

4.7

(9)

Automatic call distribution

4.8

(16)

Automatic outbound dialer

(0)

Automatic transcription

(0)

Blended call center

(0)

Callback scheduling

(0)

Call center management

4.8

(31)

Call disposition

(0)

Caller id

4.8

(5)

Call list management

(0)

Call logging

4.9

(29)

Call monitoring

4.8

(27)

Call recording

4.8

(36)

Call reporting

(0)

Call routing

4.7

(21)

Call scheduling

4.3

(3)

Call scripting

5.0

(1)

Call tracking

4.4

(7)

Call transfer

3.0

(2)

Campaign management

5.0

(5)

Campaign specific caller id

(0)

Chatbot

5.0

(1)

Chat/Messaging

(0)

Collaboration tools

5.0

(3)

Compliance management

(0)

Computer telephony integration

4.8

(27)

Concatenated speech

4.0

(1)

Conferencing

(0)

Contact database

4.7

(6)

Contact management

4.9

(7)

CRM

3.0

(1)

Customer database

(0)

Customer history

5.0

(1)

Customizable fields

(0)

Customizable macros

5.0

(1)

Customizable reports

5.0

(1)

Data import/export

4.0

(1)

Document storage

(0)

Email management

5.0

(1)

Email templates

(0)

FCC compliance

(0)

Forecasting

(0)

FTC compliance

(0)

Inbound call center

(0)

Integrations management

(0)

Interaction tracking

4.0

(6)

IVR

4.8

(5)

Lead capture

(0)

Lead generation

(0)

Lead management

4.3

(10)

Lead qualification

(0)

List management

5.0

(1)

Manual dialer

5.0

(1)

Marketing automation

(0)

Monitoring

5.0

(1)

Multi-Channel communication

4.7

(13)

Multi-Channel management

(0)

Multi-Language

(0)

Multiple Scripts

(0)

Outbound call center

(0)

Performance management

(0)

Phone Key Input

5.0

(1)

Power dialer

(0)

Predictive dialer

4.9

(8)

Pre-recorded messages

(0)

Preview dialer

(0)

Progressive dialer

(0)

Quality management

4.5

(4)

Queue management

5.0

(5)

Quotes/Estimates

(0)

Real-Time analytics

5.0

(1)

Real-Time data

5.0

(1)

Real-Time monitoring

5.0

(2)

Real-Time reporting

4.7

(6)

Reporting/Analytics

4.7

(15)

Reporting & statistics

5.0

(1)

Sales pipeline management

4.7

(3)

Sales reports

(0)

Secure data storage

(0)

Segmentation

5.0

(1)

Sentiment analysis

(0)

Social media integration

5.0

(1)

Speech-to-Text analysis

5.0

(1)

Survey/Poll management

5.0

(1)

Surveys & feedback

(0)

Task management

(0)

Text to speech

(0)

Third-Party integrations

5.0

(1)

Voice Customization

(0)

Voice mail

(0)

Voice recognition

5.0

(2)

VoIP

(0)

VoIP connection

4.8

(11)

Workflow management

3.0

(1)

Workforce management

5.0

(1)

wolkvox alternatives

wolkvox

4.6

(100)

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.6

Customer Support

4.4

Ringover

4.7

(865)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.5

Customer Support

4.6

Amazon Connect

4.5

(92)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.4

LiveAgent

4.7

(1.7K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.7

wolkvox pricing

Value for money rating:

4.6

(100)

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about wolkvox price and value

Value for money rating:

4.6

(100)

To see what individual users think of wolkvox's price and value, check out the review snippets below.

“the cost is one of the best on the market, it contains functionalities that allow contact through multiple channels, the implementation is practical and agile”