getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Service Software with Automated Responses (2026) - Page 4

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

96 software options

Broadcaster BOT logo

Connect the world with your company.

learn more
BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

Read more about Broadcaster BOT

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
Gallabox logo

A single, collaborative customer communication tool

learn more
Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

Read more about Gallabox

Users also considered
Gnatta logo

Customer engagement tool for omnichannel communication

learn more
Gnatta is customer service software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on SLA's and your preferences.

Read more about Gnatta

Users also considered
NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

learn more
NFON Contact Center is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support.

Read more about NFON Contact Center

Users also considered
Tactful AI logo

Simpler, Better and Modern Customer Service

learn more
Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

Read more about Tactful AI

Users also considered
SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

learn more
SAAS First revolutionizes customer service with its AI-driven chatbot, Milly. Designed for SaaS companies, Milly learns from your content to provide accurate, real-time answers, enhancing customer experience and reducing support team workload.

Read more about SAAS First

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
Textel logo

SMS solution for contact centres

learn more
Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.

Read more about Textel

Users also considered
Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

learn more
Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

Read more about Intermedia Contact Center

Users also considered
BoldDesk logo

Customer Service Software, Help Desk Software.

learn more
BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

Read more about BoldDesk

Users also considered
Botmaker logo

A chatbot platform that automates customer service

learn more
Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

Read more about Botmaker

Users also considered
Epicor Service CRM logo

Cloud-based service CRM solution

learn more
Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

Read more about Epicor Service CRM

Users also considered
Deskhero logo

Customer support software

learn more
Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

Read more about Deskhero

Users also considered
Trring Me logo

Cloud-based communication management platform

learn more
We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

Read more about Trring Me

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
Zowie logo
(0)

Chatbot tool for handling customer interactions

learn more
Zowie is a set of customer service tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, and more. Zowie can act as a standalone customer service system or enhance current tools.

Read more about Zowie

Users also considered
ResolveAI logo
(0)

ChatGPT powered chatbots for your business!

learn more
ResolveAI is a SaaS that offers chatbot services driven by ChatGPT to other companies. Our chatbots can comprehend client requests and questions and offer prompt, precise responses.

Read more about ResolveAI

Users also considered
Hubtype logo
(0)

Achieve automation beyond your expectations.

learn more
Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

Read more about Hubtype

Users also considered
Haber Chat logo
(0)

your go-to platform for managing WhatsApp communications.

learn more
Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered
Office24by7 logo
(0)

All-in-One Office Automation Solutions

learn more
Office24by7 Customer Service software helps support teams manage inquiries, track interactions, and resolve issues faster using built-in telephony, omnichannel messaging, and automation. It improves coordination, service consistency, and overall customer experience.

Read more about Office24by7

Users also considered