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Customer Service
Page 17

Customer Service Software for Large Enterprises (2026) - Page 17

Last updated: March 2026

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Features

Real-Time Notifications(222)

Email Management(251)

Support Ticket Management(267)

Task Management(122)

Customer Database(221)

Integrated with

Shopify(87)

Microsoft Outlook(55)

Google Workspace(25)

WooCommerce(39)

Microsoft 365(33)

Pricing model

Free(97)

Open Source(14)

Free Trial(283)

One Time License(7)

Subscription(345)

Devices supported

Mac(191)

iPad(163)

Android(192)

Linux(154)

Web-based(419)

iPhone(182)

Windows(234)

Organization types

Small Business(389)

Non Profit(208)

Large Enterprises

Public Administrations(171)

Freelancers(175)

Mid Size Business(404)

User rating

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Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Fusion Connect CCaaS is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

Read more about Fusion Connect CCaaS

Users also considered

DeskOne

(0)

Customer Service Solution

DeskOne is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk.

Read more about DeskOne

Users also considered

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered

tbXMS

(0)

Unified network management and automation platform

tbXMS is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about tbXMS

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

AgentHub

(0)

Live on-screen guidance software

AgentHub is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support.

Read more about AgentHub

Users also considered

Zowie

(0)

Chatbot tool for handling customer interactions

Zowie is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Zowie

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

TIKTING is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about TIKTING

Users also considered

Tracey

(0)

AI-enabled, data analytics solution for e-commerce

Tracey is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support.

Read more about Tracey

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Agent X is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support.

Read more about HGS Agent X

Users also considered

Flip CX

(0)

Cost-saving automation for inbound calls

Flip CX is available for Large Enterprises and offers the following support options: FAQs/Forum, Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Flip CX

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

Sirius

(0)

AI for smarter customer engagement and support

Sirius is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum.

Read more about Sirius

Users also considered

Vocalcom

(0)

Customer Service Solution

Vocalcom is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep).

Read more about Vocalcom

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Large Enterprises.

Read more about Video Call Center

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Cordless is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk.

Read more about Cordless

Users also considered

ConSol CM/Ticketing

(0)

Software to help businesses receive and process inquiries

ConSol CM/Ticketing is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base.

Read more about ConSol CM/Ticketing

Users also considered

ThinkOwl

(0)

A complete AI solution for all your customer support needs.

ThinkOwl is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about ThinkOwl

Users also considered

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