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Customer Service Software for Large Enterprises (2026) - Page 14

Last updated: February 2026

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417 software options

Got It AI logo

Conversational AI chatbots for customer support & sales

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Got It AI is available for Large Enterprises and offers the following support options: FAQs/Forum, Chat.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx is available for Large Enterprises and offers the following support options: 24/7 (Live rep), FAQs/Forum, Chat, Email/Help Desk, Phone Support.

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Daktela logo

Call Centre Software for all Business

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Daktela is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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SpiceX logo

Integration Platform as a Service for contact centers

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SpiceX is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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Odigo is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep).

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CustomerWise logo

Customer support and business process management

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CustomerWise is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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AlphaCX logo

Unified Messaging Helpdesk for Customer Experience.

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AlphaCX is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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AISERA logo

AI service management

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AISERA is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat.

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Vivocha logo

Next Generation Customer Interaction Platform

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Vivocha is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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UserEcho logo

Interactive customer support & feedback community

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UserEcho is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat.

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Textel logo

SMS solution for contact centres

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Textel is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk.

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Gluru AI logo

Customer experience management with AI and machine learning

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Gluru AI is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat.

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Streem logo

Cloud-based AI and AR tool for remote support

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Streem is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Intermedia Contact Center is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support.

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Insightly Service logo

Insightly Service

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Insightly Service is available for Large Enterprises.

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Adxstudio Portals logo

Microsoft Dynamics CRM-integrated web portals

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Adxstudio Portals is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Upland Panviva logo

Knowledge management solution for businesses

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Upland Panviva is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Phone Support.

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Zuar Portal logo

Provide branded Tableau dashboards!

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Zuar Portal is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Emailtree AI logo

Respond to customer's request in sec. using hyperautomation!

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Emailtree AI is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Treasure Data Suite logo

Customer data platform

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Treasure Data Suite is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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