App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Customer Service Software for Large Enterprises

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

408 software options

Sponsored

Personalize your search

Any industry

Any business size

TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

visit website
TeamSupport is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about TeamSupport

Users also considered
JIRA Service Management logo
4.5
(650)

The only ITSM solution built on the Jira platform

visit website
JIRA Service Management is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about JIRA Service Management

Users also considered
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

visit website
Zoho Desk is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Users also considered
ConnectWise ScreenConnect logo
4.7
(1.9K)

Remote meeting platform for resolving customers' queries

visit website
ConnectWise ScreenConnect is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about ConnectWise ScreenConnect

Users also considered
Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

visit website
Front is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Front

Users also considered
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

visit website
Zendesk Suite is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Zendesk Suite

Users also considered
Freshworks Customer Service Suite logo
5.0
(1)

Omnichannel customer support software

visit website
Freshworks Customer Service Suite is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Freshworks Customer Service Suite

Users also considered
HubSpot Service Hub logo
4.5
(156)

Cloud-based customer service solution for firms of all sizes

visit website
HubSpot Service Hub is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about HubSpot Service Hub

Users also considered
Lost Returns logo
(0)

Lost and found software with customer notifications

visit website
Lost Returns is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Lost Returns

Users also considered
Bitrix24 logo
4.2
(806)

100% free CRM, collaboration, and communication tool suite

visit website
Bitrix24 is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

Users also considered
Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

visit website
Mosaicx is available for Large Enterprises and offers the following support options: 24/7 (Live rep), FAQs/Forum, Chat, Email/Help Desk, Phone Support.

Read more about Mosaicx

Users also considered
NICE CXone logo
4.2
(565)

Cloud Contact Center Software

visit website
NICE CXone is available for Large Enterprises and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about NICE CXone

Users also considered
ThinkOwl logo
(0)

Customer service software powered by AI

visit website
ThinkOwl is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about ThinkOwl

Users also considered
Zuar Portal logo
5.0
(1)

Provide branded Tableau dashboards!

visit website
Zuar Portal is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Zuar Portal

Users also considered
Vision Helpdesk logo
4.7
(34)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

visit website
Vision Helpdesk is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

Read more about Vision Helpdesk

Users also considered
Supportbench logo
4.9
(97)

Supportbench: AI-Powered Enterprise Support Mastery

visit website
Supportbench is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Supportbench

Users also considered
Avochato logo
4.7
(132)

SMS texting and live chat for sales, support & ops teams

visit website
Avochato is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

Read more about Avochato

Users also considered
Kixie PowerCall logo
4.7
(274)

Ultra-reliable, easily-automated calling & texting for sales

visit website
Kixie PowerCall is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Kixie PowerCall

Users also considered
Comm100 Live Chat logo
4.7
(106)

Deliver the support your customers expect

visit website
Comm100 Live Chat is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Comm100 Live Chat

Users also considered
HaloCRM logo
5.0
(2)

Software for managing customer service operations

visit website
HaloCRM is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

Read more about HaloCRM

Users also considered
Salesforce Sales Cloud logo
4.4
(18.2K)

Cloud-based CRM & Sales Automation

learn more
Salesforce Sales Cloud is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Salesforce Sales Cloud

Users also considered
Webex logo
4.4
(6.9K)

One app for everything. And everyone.

learn more
Webex is available for Large Enterprises and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about Webex

Users also considered
Dynamics 365 logo
4.4
(5.5K)

ERP and CRM applications from Microsoft

learn more
Dynamics 365 is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Dynamics 365

Users also considered
Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

learn more
Freshdesk is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Users also considered
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

learn more
LiveAgent is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Users also considered