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Customer Service
Page 16

Customer Service Software for Large Enterprises (2026) - Page 16

Last updated: March 2026

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Features

Real-Time Notifications(222)

Email Management(251)

Support Ticket Management(267)

Task Management(122)

Customer Database(221)

Integrated with

Shopify(87)

Microsoft Outlook(55)

Google Workspace(25)

WooCommerce(39)

Microsoft 365(33)

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Free(97)

Open Source(14)

Free Trial(283)

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Mac(191)

iPad(163)

Android(192)

Linux(154)

Web-based(419)

iPhone(182)

Windows(234)

Organization types

Small Business(389)

Non Profit(208)

Large Enterprises

Public Administrations(171)

Freelancers(175)

Mid Size Business(404)

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Agent.ai

(0)

Artificial Intelligence Customer Service

Agent.ai is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Agent.ai

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Office24by7

Users also considered

OMQ

(0)

Customizable, AI-powered customer service

OMQ is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat.

Read more about OMQ

Users also considered

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Large Enterprises and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

Fluten

(0)

Cloud-based solution for customer service.

Fluten is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk.

Read more about Fluten

Users also considered

Laivly

(0)

Conversational AI platform for Contact Centers

Laivly is available for Large Enterprises and offers the following support options: Knowledge Base, Phone Support, Chat, Email/Help Desk, FAQs/Forum.

Read more about Laivly

Users also considered

Hubtype

(0)

Achieve automation beyond your expectations.

Hubtype is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support.

Read more about Hubtype

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about KIX

Users also considered

Grypp

(0)

Customer engagement solution for contact centers

Grypp is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

Read more about Grypp

Users also considered

ConfirmKit

(0)

User research platform for teams and product people

ConfirmKit is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat.

Read more about ConfirmKit

Users also considered

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

Users also considered

Onlim

(0)

Conversational AI and live chat platform

Onlim is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Onlim

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Verascape is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Verascape

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

ThinkOwl

(0)

A complete AI solution for all your customer support needs.

ThinkOwl is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about ThinkOwl

Users also considered

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Enterprise Accelerator

Users also considered

Noci

(0)

Product recommendation tool

Noci is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Noci

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Large Enterprises.

Read more about Video Call Center

Users also considered

DeskOne

(0)

Customer Service Solution

DeskOne is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk.

Read more about DeskOne

Users also considered

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered

Just AI Conversational Platform

(0)

From voice call agents and chatbots to virtual assistants

Just AI Conversational Platform is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk.

Read more about Just AI Conversational Platform

Users also considered

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

Fusion Connect CCaaS is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, Phone Support.

Read more about Fusion Connect CCaaS

Users also considered

tbXMS

(0)

Unified network management and automation platform

tbXMS is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about tbXMS

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

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