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Customer Support Software - Page 15

Last updated: November 2026

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381 software options

Southern Voices Answering Service logo

Cloud-based live answering service for SMBs

Cloud-based live agent call center for SMBs and healthcare, offering message taking, appointment scheduling, and continuous live.

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WellbeingSolutions logo

Cloud workplace wellbeing platform for NZ & AU orgs

Cloud-based, app-free workplace wellbeing platform delivering SMS check-ins, psychosocial risk assessments, and anonymous reporting.

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Messagio logo

AI-powered unified customer messaging platform

Messagio is a unified messaging platform consolidating communication across ten channels, including live chat, WhatsApp, Telegram, Facebook Messenger, Instagram, email, Viber, and voice AI, into one dashboard. Its AI assistant, Melina, classifies messages by intent, detects sentiment, and provides automated responses. Features include smart routing, e-commerce integrations for Magento and WooCommerce, and team collaboration tools with role-based access.

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Bedel logo

Maintenance and front desk on your WhatsApp, with AI

WhatsApp AI assistant: answers routine questions and sends every fault to whoever fixes it, with each step timed.

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Kav logo

Answers from your own systems, not from a FAQ

Customer-facing AI assistant that reads real answers from your own business systems, with no code and human hand-off.

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Verascape logo

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Hay logo

AI customer support automation platform

Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

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OneTone.ai logo

AI tool for customer support and QA management

OneTone.ai replaces manual supervision (reviewing, improving, feed-back…) of customer support agents with an automated AI solution.

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Misterio logo

AI agent for customer support and sales

Misterio is an AI agent for customer support and sales. It answers customers 24/7 in 75 languages inside your current helpdesk.

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Agent360 logo

AI receptionist for calls & customer support

Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

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Heyloha logo

AI receptionist and chatbot for phone, chat and WhatsApp

24/7 AI receptionist for phone, website chat and WhatsApp. Answers questions, books appointments, transfers calls. From €149/month.

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Supsis AI logo

Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

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Call Agent AI logo

Call center management solution

Call Agent AI is an AI-based virtual receptionist that helps small and service-based businesses manage incoming calls. Designed for salon, law firm, dental practice, or home repair service, AI agents answer calls full-time, speak naturally, and handle tasks, such as qualifying leads, answering FAQs, and booking appointments.

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HelpLane logo

AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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HGS Agent X logo

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

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Chatiex AI logo

AI chatbot & ticketing platform for support

Chatiex is an AI-powered customer support platform that combines chatbot functionality, ticketing systems, and email management in a unified interface. The software allows businesses to train AI chatbots using various data sources including PDFs, videos, images, and website content without coding requirements. It integrates with platforms such as Shopify, WordPress, Wix, and Webflow, and includes features like human chat intervention, customizable branding, and multi-language support.

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Ringly logo

AI phone support for Shopify brands

Ringly.io is AI phone support for Shopify brands. Seth, the AI agent, answers every call 24/7 and resolves it on the call: order status, returns, subscriptions, product questions. $99/mo for 50 conversations, never per minute.

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ZapCont logo

WhatsApp accounting service for solo MEI in Brazil

WhatsApp-based accounting assistant for solo MEI entrepreneurs in Brazil, handling tax filings and expense tracking via chat.

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Flip CX logo

Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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Ayudo logo

AI powered customer support automation platform

AI-powered customer support platform that automates L0 queries, escalates issues to L1/L2 with full context, and manages customer conversations across chat, email, messaging, and voice.

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Creative Desk logo

IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

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Twig AI logo

Cloud-based AI support agent studio for SMBs

Twig AI is a cloud-based RAG platform and AI agent studio for SMB and mid-market support teams to build, deploy, and monitor.

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BOTNATION AI logo

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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