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Customer Support
Page 5

Customer Support Software with Customizable Templates (2026) - Page 5

Last updated: April 2026

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All apps

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Features

Support Ticket Management(85)

Reporting/Analytics(110)

Real-Time Notifications(94)

Customizable Templates

Website Integration(52)

Integrated with

Microsoft Teams(23)

ActiveCampaign(9)

Adobe Commerce(16)

Aircall(18)

Amazon Connect(6)

Pricing model

Free(31)

Open Source(3)

Free Trial(81)

One Time License(0)

Subscription(102)

Devices supported

Mac(51)

iPad(41)

Android(50)

Linux(41)

Web-based(114)

iPhone(47)

Windows(61)

Organization types

Small Business(109)

Non Profit(65)

Large Enterprises(105)

Public Administrations(55)

Freelancers(58)

Mid Size Business(110)

User rating

All Reviews

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114 software options

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IMsupporting

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

Saysimple

(0)

Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

DRUID

(0)

Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

Grypp

(0)

Customer engagement solution for contact centers

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Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

etrack1

(0)

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Roundesk

(0)

Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

Cobbai

(0)

AI agents for customer service

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Cobbai’s AI agents assist support teams by automating responses, routing tickets, and delivering actionable insights to improve efficiency.

Kundo

(0)

Customer service management system

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Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Flixcheck

(0)

Digital forms solution for improved customer communication

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Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

EasyDesk

(0)

Cloud-based customer support software

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EasyDesk is a customer support software that centralizes emails, tickets, and chat communications into one unified help desk platform.

Kundo

(0)

Customer service management system

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