getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Support Software with Public administrations - Page 10

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


287 software options

Haber Chat logo

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered
SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
SparrowDesk logo

AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-first support platform with an omnichannel inbox, AI agents, and smart tools for fast, consistent query resolution.

Read more about SparrowDesk

Users also considered
Featurebase logo

Automate feedback collection with public suggestion boards

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

Read more about Featurebase

Users also considered
ContactSwing logo

Cloud-based AI voice agent platform for all business

Cloud-based AI voice agent platform for inbound and outbound calls, lead qualification, appointment scheduling, and CRM integration.

Read more about ContactSwing

Users also considered
Lime CRM logo

We create customer heroes, a platform for customer journeys.

Lime CRM is a platform for all your customer journeys, we help you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server in EU.

Read more about Lime CRM

Users also considered
Rhythmiq logo

No-code customer support platform

RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

Read more about Rhythmiq

Users also considered
3C Plus logo

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
i-net HelpDesk logo

Streamline Support with Intelligent Ticketing

i-net HelpDesk is a customer support platform with intelligent ticket management, workflow automation, AI-assisted responses, self-service knowledge base, SLA tracking, and real-time collaboration. Resolve customer issues faster while improving service quality and team productivity.

Read more about i-net HelpDesk

Users also considered
Conversational AI Cloud logo

Conversational AI Cloud for automated customers service

Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated.

Read more about Conversational AI Cloud

Users also considered
Saysimple logo

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered
Billetterie logo

Cloud-based legal case management software

Billetterie is a cloud-based legal case management software that helps businesses in IT, law, and other industries streamline service operations related to assigning service levels, tracking tickets, and monitoring agent performance. It lets sales representatives handle service requests, collaborate with clients, and analyze service management trends from a unified platform.

Read more about Billetterie

Users also considered
AskSpot logo

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

Read more about AskSpot

Users also considered
Sympoq logo

SaaS help desk software for agile teams and startups

SympoQ is a SaaS solution with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.

Read more about Sympoq

Users also considered
Cobbai logo

AI agents for customer service

Cobbai’s AI agents assist support teams by automating responses, routing tickets, and delivering actionable insights to improve efficiency.

Read more about Cobbai

Users also considered
Mixdesk logo

Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

Read more about Mixdesk

Users also considered
telli logo

Cloud-based AI voice agent platform for B2C teams

telli is a cloud-based AI phone call platform for B2C companies that automates inbound and outbound voice conversations across sales.

Read more about telli

Users also considered
Bland logo

Enterprise AI phone agent platform for regulated

Cloud and on-premises enterprise voice AI platform for building, deploying, and monitoring inbound and outbound AI phone agents across.

Read more about Bland

Users also considered
Roundesk logo

Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

Read more about Roundesk

Users also considered
IrisAgent logo

AI for every customer conversation, grounded in your truth.

IrisAgent is an AI customer support automation platform that resolves conversations across chat, email, voice, and WhatsApp. Unlike generic chatbots, it grounds every response in your knowledge base, past tickets, and connected systems, so answers stay accurate and on-brand.

Deploys in 24 hours.

Read more about IrisAgent

Users also considered
TIKTING logo

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered
MindX Service AI logo

AI-based customer support solution

MindX Service AI is an intelligent, fully agentic customer support platform that powers 24/7, human-like assistance—automating up to 80% of inquiries, boosting agent productivity, and elevating customer loyalty.

Read more about MindX Service AI

Users also considered
Jotform AI Agents logo

Cloud-based AI agents for customer service automation

Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

Read more about Jotform AI Agents

Users also considered
Massively.ai logo

Cloud-based AI chat & DM sales platform for SMBs

Massively.ai is a cloud-based AI chatbot and live chat platform for SMBs that converts Instagram DMs, Facebook Messenger, and website.

Read more about Massively.ai

Users also considered
Plivo logo

API-based Voice and SMS platform for businesses of all sizes

Plivo is an API-based voice & SMS developer platform & global carrier service provider for businesses of all sizes wishing to leverage cloud communications. Customers can access versatile HTTP APIs for building voice & SMS capabilities into any web or mobile app using any web standard language.

Read more about Plivo

Users also considered