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Best Customer Support Software for Public Administrations

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Sprinklr logo

Sprinklr

4.2
(60)

Social media management, analytics & strategy planning.

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Sprinklr is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Sprinklr

Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq Messaging is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Quiq Messaging

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Vivantio is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about Vivantio

Hiver logo

Hiver

4.7
(74)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Hiver

Slack logo

Slack

4.7
(21.1K)

A single place for team communication and workflows

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Slack is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about Slack

C2 ATOM logo

C2 ATOM

4.2
(13)

The ultimate ITSM platform

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C2 ATOM is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about C2 ATOM

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

NICE CXone logo

NICE CXone

4.2
(511)

Cloud Contact Center Software

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NICE CXone is available for Public Administrations and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Chat.

Read more about NICE CXone

Yonyx logo

Yonyx

4.8
(120)

Decision tree driven Interactive guides for customer service

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Yonyx is available for Public Administrations and offers the following support options: Phone Support, Chat, 24/7 (Live rep).

Read more about Yonyx

Issuetrak logo

Issuetrak

4.5
(157)

Report. Resolve. Relax. It starts with Issuetrak.

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Issuetrak is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

Read more about Issuetrak

Efficy CRM logo

Efficy CRM

4.4
(30)

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Public Administrations and offers the following support options: Phone Support, Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Efficy CRM

BOTNATION AI logo

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

TenFold logo

TenFold

4.7
(149)

Have better customer conversations

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TenFold is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about TenFold

Zingtree logo

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

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Zingtree is available for Public Administrations and offers the following support options: Chat, Email/Help Desk.

Read more about Zingtree

Kayako logo

Kayako

4.0
(159)

Unified customer service platform

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Kayako is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Knowledge Base.

Read more about Kayako

AzureDesk logo

AzureDesk

4.5
(49)

Help desk software for SMBs

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AzureDesk is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about AzureDesk

NABD System logo

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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NABD System is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about NABD System

UseResponse logo

UseResponse

4.7
(35)

All-in-one Customer Support and Feedback Suite

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UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about UseResponse

Sharpen logo

Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Sharpen is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Sharpen

User.com logo

User.com

4.7
(33)

The engine of growth. An all in one solution for user data.

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User.com is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about User.com

ilos logo

ilos

4.8
(29)

Video's Most Interactive Platform

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ilos is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about ilos

DeskPRO logo

DeskPRO

4.6
(35)

Customer service software you can depend on

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DeskPRO is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about DeskPRO

Wix Answers logo

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

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Wix Answers is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Wix Answers

Vocalcom  logo

Vocalcom

4.9
(15)

Omnichannel Cloud Contact Center Solutions

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Vocalcom is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Vocalcom