Government Customer Support Software

Software for City & Small Local Agencies w/Reviews
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48 apps

NICE inContact   

241
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,129
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveAgent   

746
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox   

77
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Front   

118
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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EngageBay   

50
Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat   

977
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Whatfix   

57
Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,326
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ConnectWise Control   

1,585
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Smartsupp Live Chat   

193
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Urbest  

12
Simplifying Property Management
Urbest is available for Public Administrations and offers the following support options: Online Support, Phone Support.
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Simplifying Property Management
Urbest is available for Public Administrations and offers the following support options: Online Support, Phone Support.
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Help Scout  

153
Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Issuetrak  

152
Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Kayako  

153
Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Cayzu  

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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AzureDesk  

48
Help desk software for SMBs
AzureDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Help desk software for SMBs
AzureDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
NABD System is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Omnichannel Customer support & Help Desk software-FREE PLAN
NABD System is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Quiq Messaging  

34
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq Messaging is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Phone Support.
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Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq Messaging is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Phone Support.
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Sharpen  

46
Happy Agents. Happy Customers.
Sharpen is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Happy Agents. Happy Customers.
Sharpen is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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VidGrid  

28
Video's Most Interactive Platform
VidGrid is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Video's Most Interactive Platform
VidGrid is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Deskpro  

31
Customer service software you can depend on
Deskpro is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Customer service software you can depend on
Deskpro is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Vision Helpdesk  

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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