App comparison

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Customer Support Software for Public Administrations

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Freshworks Customer Service Suite logo
5.0
(1)

Omnichannel customer support software

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Freshworks Customer Service Suite is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Yonyx logo
4.7
(233)

Decision tree driven Interactive guides for customer service

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Yonyx is available for Public Administrations and offers the following support options: Phone Support, Chat, 24/7 (Live rep).

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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NICE CXone is available for Public Administrations and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Zight (formerly CloudApp) logo
4.6
(183)

Share information faster with visual context.

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Zight (formerly CloudApp) is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum.

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TenFold logo
4.7
(151)

Have better customer conversations

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TenFold is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Users also considered
Issuetrak logo
4.6
(187)

Report. Resolve. Relax. It starts with Issuetrak.

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Issuetrak is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Bookafy logo
4.7
(136)

Free online appointment booking software

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Bookafy is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

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Tiledesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

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Hiver logo
4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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Users also considered
Comm100 Live Chat logo
4.7
(106)

Deliver the support your customers expect

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Comm100 Live Chat is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

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Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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ServiceNow Customer Service Management logo
4.3
(145)

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

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Zingtree logo
4.4
(95)

Build interactive decision trees that guide your teams.

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Zingtree is available for Public Administrations and offers the following support options: Chat, Email/Help Desk.

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TOPdesk logo
4.4
(87)

The service management platform that makes service happen

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TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Kayako logo
4.0
(169)

Unified customer service platform

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Kayako is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

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Ummense logo
4.8
(39)

A software tool for managing workflows and teams

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Ummense is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Users also considered
Cayzu logo
5.0
(31)

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

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Sprinklr is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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AzureDesk logo
4.5
(50)

Help desk software for SMBs

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AzureDesk is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about AzureDesk

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