Government Customer Support Software

Software for City & Small Local Agencies w/Reviews
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59 apps

NICE inContact   

417
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,224
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,442
Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox   

82
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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elevio   

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, FAQs, Video Tutorials. Learn more
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Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, FAQs, Video Tutorials. Learn more
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Front   

199
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base, Forum. Learn more
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Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base, Forum. Learn more
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HelpDesk   

17
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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EngageBay   

65
Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Phone Support, Online Support, Video Tutorials, Knowledge Base. Learn more
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Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Phone Support, Online Support, Video Tutorials, Knowledge Base. Learn more
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BOSS Solutions Suite   

93
BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Phone Support, Forum, Knowledge Base, Video Tutorials. Learn more
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BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions Suite is available for Public Administrations and offers the following support options: Phone Support, Forum, Knowledge Base, Video Tutorials. Learn more
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LiveChat   

1,094
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ThinkOwl   

0
Customer service powered by AI
ThinkOwl is available for Public Administrations and offers the following support options: Phone Support, FAQs, Knowledge Base, Online Support. Learn more
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Customer service powered by AI
ThinkOwl is available for Public Administrations and offers the following support options: Phone Support, FAQs, Knowledge Base, Online Support. Learn more
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Smartsupp Live Chat   

238
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: Online Support, FAQs, Knowledge Base. Learn more
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Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: Online Support, FAQs, Knowledge Base. Learn more
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Kayako   

154
Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials. Learn more
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Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials. Learn more
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Whatfix   

58
Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Knowledge Base, Video Tutorials. Learn more
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Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Knowledge Base, Video Tutorials. Learn more
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Acquire   

19
Multi-channel Customer Communication Platform
Acquire is available for Public Administrations and offers the following support options: Online Support, Knowledge Base, Phone Support, FAQs. Learn more
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Multi-channel Customer Communication Platform
Acquire is available for Public Administrations and offers the following support options: Online Support, Knowledge Base, Phone Support, FAQs. Learn more
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User.com   

29
The engine of growth. An all in one solution for user data.
User.com is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Video Tutorials, Phone Support, FAQs, Forum. Learn more
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The engine of growth. An all in one solution for user data.
User.com is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Video Tutorials, Phone Support, FAQs, Forum. Learn more
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Urbest  

26
Collaborative tool for facilities, maintenance and servics
Urbest is available for Public Administrations and offers the following support options: Phone Support, Online Support.
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Collaborative tool for facilities, maintenance and servics
Urbest is available for Public Administrations and offers the following support options: Phone Support, Online Support.
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Simplisys Service Desk  

13
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs.
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Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs.
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LiveAgent  

978
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Help Scout  

163
Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Issuetrak  

154
Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Groove  

61
Support, Simplified.
Groove is available for Public Administrations and offers the following support options: Online Support, Phone Support, Video Tutorials.
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Support, Simplified.
Groove is available for Public Administrations and offers the following support options: Online Support, Phone Support, Video Tutorials.
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Cayzu  

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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