getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Support Software with Public administrations - Page 9

Last updated: November 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

313 software options

Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Freshcaller logo

Modern Phone System for customer support & sales

Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR,...

Read more about Freshcaller

Users also considered
Lime CRM logo

We create customer heroes, a platform for customer journeys.

Lime CRM is a platform for all your customer journeys, we help you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server in EU.

Read more about Lime CRM

Users also considered
Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

Read more about Genesys Cloud CX

Users also considered
ClickDesk logo

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Read more about ClickDesk

Users also considered
Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
miniDesk.ai logo
(0)

AI-powered help desk solution for businesses

miniDesk.ai is a cloud-based AI help desk platform designed to streamline customer support operations for businesses of all sizes.

Read more about miniDesk.ai

Users also considered
Supportifier logo
(0)

Read more about Supportifier

Users also considered
Optlo logo
(0)

AI customer support that runs on your own AI account

Optlo answers customer questions on your website with an AI agent trained on your own docs, and hands off to a human when it should. Connect your own OpenAI, Anthropic or Gemini account and pay the provider directly, so support cost stays visible instead of being billed per resolution.

Read more about Optlo

Users also considered
SoftDesk logo
(0)

AI-powered help desk for chat and email support

SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

Read more about SoftDesk

Users also considered
SupportSyndicate logo
(0)

AI powered multichannel customer support platform

SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

Read more about SupportSyndicate

Users also considered
Agent.ai logo
(0)

Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

Read more about Agent.ai

Users also considered
Helpium logo
(0)

Cloud-based AI customer service for SMBs

Cloud-based AI customer service platform for SMBs with a unified inbox, AI chatbot, knowledge base, and analytics tools.

Read more about Helpium

Users also considered
Sevidesk logo
(0)

AI-driven customer support & ticketing platform

Sevidesk is a customer support platform that combines ticket management with AI-powered help center and response capabilities. The s...

Read more about Sevidesk

Users also considered
Comm100 AI Agent logo
(0)

The AI Agent That Engages and Supports Like a Human

Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-...

Read more about Comm100 AI Agent

Users also considered
atendIA logo
(0)

Cloud-based AI customer service automation for Brazil

Cloud-based AI customer service platform for Brazilian businesses, automating WhatsApp and multi-channel interactions with NLP.

Read more about atendIA

Users also considered
Chattitude logo
(0)

Cloud-based no-code AI chat agents for SMBs

Cloud-based, no-code platform for building and deploying brand-customizable AI chat agents that handle sales, support, and lead.

Read more about Chattitude

Users also considered
Graphlogic text to speech API logo
(0)

Cloud API for enterprise text-to-speech synthesis

Cloud-based TTS API for enterprises and developers, offering neural speech synthesis, SSML control, and custom vocabularies.

Read more about Graphlogic text to speech API

Users also considered
Frontivo.io AI Receptionist logo
(0)

24/7 AI receptionist for calls, chat, texts and email

AI receptionist that answers calls, chat, texts, WhatsApp and email 24/7, books appointments and captures every lead. From $99/mo.

Read more about Frontivo.io AI Receptionist

Users also considered
SimpleFeedback logo
(0)

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

Read more about SimpleFeedback

Users also considered
Helpfeel logo
(0)

AI FAQ and chatbot platform for customer support

Helpfeel is an AI-powered knowledge platform addressing customer and internal inquiries via self-service solutions. It features intent prediction search, an AI chatbot for natural conversation, and voice of customer analytics to reduce inquiry volumes. With FAQ and ticket management, plus marketing tools for conversion optimization, it consolidates knowledge and automates responses across touchpoints for customer support and internal help desk operations.

Read more about Helpfeel

Users also considered
Superseller logo
(0)

Cloud-based buyer support automation for e-commerce

Cloud-based buyer support tool for Allegro marketplace sellers that automates replies, post-purchase messages, and parcel status.

Read more about Superseller

Users also considered
Flixcheck logo
(0)

Digital forms solution for improved customer communication

Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

Read more about Flixcheck

Users also considered