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Top Rated Customer Support Software with Public administrations - Page 8

Last updated: June 2026

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231 software options

Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

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Because customer Delight. Always. Wins.

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Tempo Timesheets logo

Software for managing time tracking in Jira.

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Timesheets by Tempo is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

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Interakt logo

All-in-one WhatsApp Business Platform

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Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Freshcaller logo

Modern Phone System for customer support & sales

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Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up customer support operations. Freshcaller offers phone numbers in 90+ countries.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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ClickDesk logo

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Azeon logo
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AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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AskSpot logo
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AI sales agent for ecommerce stores

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AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

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Wizr AI logo
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Cloud-based and AI-enabled customer support platform

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Wizr AI is a cloud-based and AI-enabled customer service platform for B2B enterprises that assists with customer satisfaction management and more.

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SoftDesk logo
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AI-powered help desk for chat and email support

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SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

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SupportSyndicate logo
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AI powered multichannel customer support platform

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SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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Agent.ai logo
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Artificial Intelligence Customer Service

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Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Emplifi Service Cloud logo
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End-to-end care and support for your customer

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Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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SimpleFeedback logo
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Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Helpfeel logo
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AI FAQ and chatbot platform for customer support

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Helpfeel is an AI-powered knowledge platform addressing customer and internal inquiries via self-service solutions. It features intent prediction search, an AI chatbot for natural conversation, and voice of customer analytics to reduce inquiry volumes. With FAQ and ticket management, plus marketing tools for conversion optimization, it consolidates knowledge and automates responses across touchpoints for customer support and internal help desk operations.

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Flixcheck logo
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Digital forms solution for improved customer communication

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Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Zowie logo
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Chatbot tool for handling customer interactions

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Zowie is a set of customer support tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

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Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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