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Top Rated Customer Support Software with Public administrations - Page 5

Last updated: September 2026

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287 software options

BoldDesk logo

Cloud help desk with AI automation, flat-rate pricing

Cloud-based help desk for 5 to 1,000+ agents, combining ticketing, omnichannel messaging, live chat, and AI-powered automation.

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Userorbit logo

AI-native product experience, from onboarding to insight

Userorbit unifies no-code onboarding, surveys, feedback, roadmaps, changelogs, help content, support, demos, product analytics, and session replay in one AI-native platform.

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Glia logo

Cloud AI and human platform for financial services

Cloud-based unified AI and human interaction platform for banks and credit unions, combining voice AI, digital messaging, and agent.

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Chat Outsource logo

Live chat solution providing professional chat agents

Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support.

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AR Genie logo

Virtual assistance software for resolving technical issues

AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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CallerDesk logo

Virtual telephony system for business communications

CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Tribe CRM logo

Built for European business. Powered by AI. Ready to scale.

Tribe helps customer service teams resolve issues faster and reduce repetitive requests. Ticketing, self-service portals, and a unified customer view keep every interaction connected to the full account picture.

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Deskhero logo

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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Brand Embassy logo

Social Customer Service Software

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Zuar Portal logo

Beyond Dashboards. Built for Action.

Zuar Portal: Build, manage, and deploy branded, white-label data experiences for internal teams and external customers, with capabilities ranging from no-code to full-code customization.

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Conferbot logo

Build chatbots for lead generation, customer support, survey

Are you looking for a way to engage your visitors and build engaging conversations without having to code? Then you need to check out Conferbot!

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Robylon AI logo

Cloud AI agent platform for enterprise support

Cloud-based, no-code platform for deploying autonomous AI agents across chat, voice, WhatsApp, email, and app channels for customer.

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EasyDesk logo

Cloud-based customer support software

EasyDesk centralizes customer support communications by combining emails, tickets, and chat functionality in one comprehensive help desk solution. The platform offers advanced ticket management with filters and tags, workflow automation capabilities, and a mobile application that allows support agents to respond to customer inquiries remotely. EasyDesk includes features for creating canned responses and knowledge base articles to optimize support operations.

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KaraboAI logo

Cloud-based AI chatbot platform for SMBs

Cloud-based Chatbot as a Service platform for SMBs to build, train, and deploy custom AI chatbots across websites and messaging.

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VSight logo

AI-driven AR Remote Assistance for effective problem-solving

VSight’s AR Remote Assistance provides secure, real-time support for on-site teams, quickly resolving issues to reduce downtime and cut costs. Boost first time fix rate for entire organization with seamless CRM/ERP integration, it’s ideal for industries needing reliable, adaptable solutions.

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Front logo

AI-enabled customer service platform for collaboration

Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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WotNot logo

Cloud-based no-code AI chatbot platform for SMBs

Cloud-based, no-code AI chatbot and live chat platform for SMBs and enterprises to automate support, lead generation, and engagement.

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Surfboard logo

Support team scheduling, made simple.

Surfboard is a scheduling & shift planning software platform for customer support teams.

Get shift planning, scheduling, forecasting & communication in one place, for £10 per month.

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Planhat logo

Customer success platform

Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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Textel logo

SMS solution for contact centres

Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.

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