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Open Source Customer Support Software (2026)
Last updated: March 2026
7 software options
Sponsored
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fully Customizable AI Agent for Customer Service
- Response-based: from $0.04 per response - Resolution-based: from $0.19 per resolution - Unlimited AI: from $99/mo
Read more about CoSupport AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Attain the Best Call Center Solutions by SAN Softwares.
Read more about SanCCS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Internal & external knowledge base and forum management
SmartSupport offers several packages - Basic, Pro, and Enterprise - starting at $199.
Read more about Enghouse eKMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software
Get 50 apps with NinjaChat at Just $14.99
Read more about NinjaChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-enabled chatbot software
Read more about CX Genie