getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Support Software with Zendesk - Page 3

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

69 software options

Zingtree logo

Build interactive decision trees that guide your teams.

learn more
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Read more about Zingtree

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Read more about TOPdesk

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
ClickDesk logo

Live chat for customer support

learn more
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Read more about ClickDesk

Users also considered
Freshchat logo

Live Chat software for modern messaging

learn more
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
NiCE CXone logo

Cloud-based contact center software

learn more
Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

Read more about NiCE CXone

Users also considered
Azeon logo
(0)

AI-powered support across multiple channels

learn more
Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

Read more about Azeon

Users also considered
Agent.ai logo
(0)

Artificial Intelligence Customer Service

learn more
Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

Read more about Agent.ai

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
Conversational AI Cloud logo
(0)

Conversational AI Cloud for automated customers service

learn more
Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated.

Read more about Conversational AI Cloud

Users also considered
Cobbai logo
(0)

AI agents for customer service

learn more
Cobbai’s AI agents assist support teams by automating responses, routing tickets, and delivering actionable insights to improve efficiency.

Read more about Cobbai

Users also considered
IrisAgent logo
(0)

AI for every customer conversation, grounded in your truth.

learn more
IrisAgent is an AI customer support automation platform that resolves conversations across chat, email, voice, and WhatsApp. Unlike generic chatbots, it grounds every response in your knowledge base, past tickets, and connected systems, so answers stay accurate and on-brand.

Deploys in 24 hours.

Read more about IrisAgent

Users also considered
Levity logo
(0)

Artificial intelligence, machine learning, automation

learn more
Levity facilitates process automation with the help of artificial intelligence and machine learning. The platform is specifically designed for time-consuming tasks that require manual labor, such as categorizing digital data.

Read more about Levity

Users also considered
MindX Service AI logo
(0)

AI-based customer support solution

learn more
MindX Service AI is an intelligent, fully agentic customer support platform that powers 24/7, human-like assistance—automating up to 80% of inquiries, boosting agent productivity, and elevating customer loyalty.

Read more about MindX Service AI

Users also considered
OMQ logo
(0)

Customizable, AI-powered customer service

learn more
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
Hay logo
(0)

AI customer support automation platform

learn more
Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

Read more about Hay

Users also considered
Ringly logo
(0)

AI phone agent for Shopify customer support

learn more
Ringly is an AI phone support solution for Shopify stores, using an AI agent named Seth to handle customer service calls. It integrates with Shopify to check order statuses, process returns, answer product questions, and provide policy details. Seth can escalate calls to human agents when needed, allowing businesses to keep their phone numbers and workflows while tracking call resolution rates and performance metrics.

Read more about Ringly

Users also considered
Ayudo logo
(0)

AI powered customer support automation platform

learn more
AI-powered customer support platform that automates L0 queries, escalates issues to L1/L2 with full context, and manages customer conversations across chat, email, messaging, and voice.

Read more about Ayudo

Users also considered