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GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

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Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

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GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

GetApp's Category Leaders in Review Management

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

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Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration.

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Score My Reviews is a review management software for small and medium-sized businesses. It helps local businesses monitor their online reviews across different review sites and gain more reviews by using its built-in automated SMS text and email review requests.

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Revyoos is a cloud-based review aggregator and widget that helps vacation rental property managers and hosts automatically collect reviews from major platforms such as Airbnb, Vrbo, and Booking.com, and allows users to display all verified reviews on their own website.

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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GiveMe5 is a reputation management software designed to help businesses collect, handle, and share clients’ reviews across corporate websites and social media platforms. Managers can respond to reviews using the command center and receive alerts about new feedback.

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Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

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Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

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GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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Oggvo is a cloud-based review management software designed to help businesses optimize and manage their online reputation. The platform allows users to streamline their process of collecting and handling reviews from various online channels via a unified portal.

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Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

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Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

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A customer review management tool that brings businesses and consumers together through reviews.

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Published April 2025

We empower businesses to accelerate their growth by helping them find the right software. We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic, this has no influence on our methodology.