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Review Management
Page 2

Review Management Software with Predictive Analytics (2026) - Page 2

Last updated: April 2026

1 filter applied

Features

Review Request(23)

Review Monitoring(27)

Response Management(26)

Negative Feedback Management(35)

Predictive Analytics

Integrated with

Intercom(9)

BigCommerce(5)

Freshdesk(9)

Google Analytics 360(4)

Housecall Pro(3)

Pricing model

Free(4)

Open Source(0)

Free Trial(23)

One Time License(0)

Subscription(33)

Devices supported

Mac(9)

iPad(14)

Android(13)

Linux(5)

Web-based(41)

iPhone(14)

Windows(9)

Organization types

Small Business(40)

Non Profit(14)

Large Enterprises(38)

Public Administrations(11)

Freelancers(24)

Mid Size Business(40)

User rating

All Reviews

& up

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41 software options

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Sponsored

KwickMetrics

4.9

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

A Powerful toolset to Grow Your Amazon & Walmart Business

KwickMetrics simplifies review management for Amazon sellers by automating compliant review and feedback requests. Increase positive ratings, boost product credibility, and track performance — all while saving time and staying within Amazon’s communication guidelines.

Read more about KwickMetrics

Users also considered

Lumoa

4.4

(12)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered

ServiceGuru Kiosk

4.9

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Kiosk solution for customer service feedback collection

ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

Read more about ServiceGuru Kiosk

Users also considered

Enterpret

4.8

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Machine learning customer feedback analytics platform

Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

Read more about Enterpret

Users also considered

Alterna CX

4.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Experience Management Platform

Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

Read more about Alterna CX

Users also considered

Promoter Ninja

4.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Send Net Promoter Score (NPS) surveys to customers

Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

Read more about Promoter Ninja

Users also considered

MyFeelBack

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Turn customer feedback into business opportunities

MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Read more about MyFeelBack

Users also considered

ReviewTec

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based review and reputation management solution

ReviewTec is a cloud-based review and reputation management solution for gathering and managing customer reviews, automating review requests via SMS and email, and integrating with top review platforms. The tool helps businesses of all sizes enhance their online reputation.

Read more about ReviewTec

Users also considered

Guest Suite

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online visibility and reviews management platform

Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered

Wonderflow

4.0

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified Voice of the customer analytics

Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

Read more about Wonderflow

Users also considered

PowerReviews

3.4

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Ratings and Review Management Software

PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

Read more about PowerReviews

Users also considered

Feefo

3.5

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Harness the power of verified reviews.

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Read more about Feefo

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

unitQ

(0)

Understand your users in real time

unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered

Blackninja Feedback

(0)

Guest feedback management software

Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

Read more about Blackninja Feedback

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered

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