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Call Center Studio
Pay-as-you-go • Scalable • Enhanced AX • Better CX
(7)
Call Center Studio Pricing, Features, Reviews and Alternatives
Call Center Studio FAQs
Q. Who are the typical users of Call Center Studio?
Q. What languages does Call Center Studio support?
Q. What other apps does Call Center Studio integrate with?
Call Center Studio product overview
What is Call Center Studio?
Call Center Studio is the world’s first and only Google-based contact center software that guarantees effortless scalability and profound efficiency to help you build the best experiences for your customers and agents.
Key benefits of using Call Center Studio
• Cost-efficient - No license renewals, no maintenance fees, no commitments, no hidden costs. Just a friendly pay-as-you-go model with no surprises.
• Unleash agents’ full potential - Intuitive interface simplifies agents’ daily tasks while next-gen tools empower them to overcome customer challenges and features like skill-based routing enable better call management.
• Open API - Enjoy the ease of built-in integrations with various popular CRMs, payment gateways, and other business tools. Using something unique? Our open API will facilitate secure and speedy integrations within minutes!
• Empower your decision-makers with actionable data - Alongside our powerful built-in reporting and monitoring tools and dashboards, with access to Google Data Studio, you also gain access to valuable actionable insights.
• Increased CX levels - Utilize machine learning and AI-based chatbots, voice bots, and many other tools to offer your customers quality self-service processes and increase operational efficiency by up to 400%.
Typical customers
Platforms supported
Support options
Training options
Not sure about Call Center Studio? Compare it with a popular alternative
Call Center Studio
Starting from
No pricing info
Starting from
70
Per month
Call Center Studio pricing information
Call Center Studio features
Functionality
4.5
/5
48
Total features
122
13 categories
Most valued features by users
Functionality contenders
Call Center Studio users reviews
Overall Rating
4.5
/5
48
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.96/10
29
15
4
0
0
Billy G.
Overall rating contenders
Emre Kadir Ö.
501-1,000 employees
Used daily for 2+ years
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speed is my most like about this software. when i want to call its quickly fulfill. it is most important . thnk
useless is my least like about this software. I think I should create quick shortcuts for things I want to do.
Nazim S.
Real Estate, 201-500 employees
Used daily for 2+ years
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overall very easy. I can get any report I want. Instant view, control from phone. It is very easy to access from anywhere. Sound recordings are complete. thank you so much.
very easy to use and economically inexpensive. I can get support very fast.
This software is under the minuscule. I've been fine for 4 years.
Tamara Y.
Internet, 51-200 employees
Used daily for 6-12 months
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I can easily contact any client I want with an internet connection and a head set.
I like the ease of use - it is quite easy to call and to follow up on previous calls done. Also like how every missed call is received via a voice mail message to my inbox.
So many connection problems. I call clients in Saudi Arabia and Egypt from Istanbul and I never know what to expect. Many days I would be lucky if I get to have a minute phone call with a client before he loses me or I lose him or I get stuck in a loop of the conversation and can no longer reach him. The connection problems really hinder my job and waste my time.
AYLİN K.
Internet, 201-500 employees
Used daily for 2+ years
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overall comfortable to use, not complicated
User Friendly, simple, wide report opportunity, containing new technologies, accelerating
There may be information boxes in the menus
Louis M.
Consumer Services, 5,001-10,000 employees
Used daily for 1-2 years
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Overall experience with CCS has been remarkable. I love working with the entire team and will make sure to use them for all our projects in which we can.
Call Center Studio is easy to use and learn. We have been able to deploy 2 projects in the last year with complete help from the CCS team. They are very responsive and helpful.
The only complaint I had about the product was every disposition for outbound dialing required a scheduling. However, the CCS team fixed this after we requested a change.
Common Call Center Studio comparisons
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