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Help Desk
Page 12

Help Desk Software for Small Business (2026) - Page 12

Last updated: February 2026

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1 filter applied

Features

Support Ticket Management(219)

Reporting/Analytics(268)

Real-Time Notifications(178)

Email Management(204)

Alerts/Escalation(250)

Integrated with

Microsoft Teams(47)

Microsoft 365(42)

Google Workspace(18)

Microsoft Outlook(49)

3CX(9)

Pricing model

Free(91)

Open Source(15)

Free Trial(247)

One Time License(11)

Subscription(268)

Devices supported

Mac(148)

iPad(143)

Android(166)

Linux(138)

Web-based(307)

iPhone(160)

Windows(202)

Organization types

Small Business

Non Profit(183)

Large Enterprises(277)

Public Administrations(141)

Freelancers(145)

Mid Size Business(293)

User rating

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310 software options

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Ariglad

(0)

Ariglad auto creates & updates your knowledge base

Ariglad is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Ariglad

Users also considered

SympoQ

(0)

SaaS help desk software for agile teams and startups

SympoQ is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about SympoQ

Users also considered

ReplyDesk

(0)

Cloud-based help desk software

ReplyDesk is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

Read more about ReplyDesk

Users also considered

Diadyn

(0)

Business management application

Diadyn is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about Diadyn

Users also considered

Kundo

(0)

Customer service management system

Kundo is available for Small Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about Kundo

Users also considered

Issuebear

(0)

Cloud-based help desk software for businesses

Issuebear is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about Issuebear

Users also considered

Infizo Desk

(0)

Cloud-based ticketing and incident management software

Infizo Desk is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Infizo Desk

Users also considered

DeskDay

(0)

Conversational service automation for MSPs

DeskDay is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about DeskDay

Users also considered

iiQ Ticketing

(0)

The help desk built for schools.

iiQ Ticketing is available for Small Business and offers the following support options: Email/Help Desk.

Read more about iiQ Ticketing

Users also considered

Jack Project

(0)

Project management solution

Jack Project is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Jack Project

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about KIX

Users also considered

ClearFeed

(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

Read more about ClearFeed

Users also considered

Ellevo Next

(0)

Your next B2B customer service software

Ellevo Next is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Ellevo Next

Users also considered

SympoQ

(0)

SaaS help desk software for agile teams and startups

SympoQ is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about SympoQ

Users also considered

Ellevo Next

(0)

Your next B2B customer service software

Ellevo Next is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Ellevo Next

Users also considered

EasyDesk

(0)

Cloud-based customer support software

EasyDesk is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about EasyDesk

Users also considered

Customer Operations Platform

(0)

After-sales software for OEMs and industrial supplier

Customer Operations Platform is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Customer Operations Platform

Users also considered

Text App

(0)

AI-powered support platform for unified service

Text App is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about Text App

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about KIX

Users also considered

ReplyDesk

(0)

Cloud-based help desk software

ReplyDesk is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

Read more about ReplyDesk

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

VisionReply

(0)

Help desk solution for enhancing customer support

VisionReply is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base.

Read more about VisionReply

Users also considered

CommBox

(0)

Cloud-based contact center and customer service solution

CommBox is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about CommBox

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

CloudOffix

(0)

Cloud-based Customer Based Business Management Platform

CloudOffix is available for Small Business and offers the following support options: Email/Help Desk, 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Phone Support.

Read more about CloudOffix

Users also considered

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