Help Desk & Ticketing Software for Small Business

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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162 apps

SolarWinds Service Desk   

496
IT Service Desk & Asset Management Software
SolarWinds Service Desk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT Service Desk & Asset Management Software
SolarWinds Service Desk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LogMeIn Rescue   

115
Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NICE inContact   

242
Cloud Contact Center Software
NICE inContact is available for Small Business and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Cloud Contact Center Software
NICE inContact is available for Small Business and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,148
Online helpdesk system and customer service software
Freshdesk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,344
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshservice   

366
A complete IT service management (ITSM) tool for business
Freshservice is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A complete IT service management (ITSM) tool for business
Freshservice is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Salesforce Service Cloud   

454
Customer service & support software
Salesforce Service Cloud is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer service & support software
Salesforce Service Cloud is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Salesforce Essentials   

180
CRM for small business
Salesforce Essentials is available for Small Business and offers the following support options: Forum, Knowledge Base, Online Support, Video Tutorials. Learn more
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CRM for small business
Salesforce Essentials is available for Small Business and offers the following support options: Forum, Knowledge Base, Online Support, Video Tutorials. Learn more
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ConnectWise Manage   

177
A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zoho Desk   

1,598
Industry's first context-aware Helpdesk Software
Zoho Desk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Industry's first context-aware Helpdesk Software
Zoho Desk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Spoke   

33
Reduce Internal Repetitive Requests
Spoke is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Reduce Internal Repetitive Requests
Spoke is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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InvGate Service Desk   

70
IT service desk software
InvGate Service Desk is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT service desk software
InvGate Service Desk is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox   

77
Helpdesk, customer support software
HappyFox is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Jira Service Desk   

249
Simple service desk built on Jira
Jira Service Desk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Simple service desk built on Jira
Jira Service Desk is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Pipefy   

146
the Work Management platform
Pipefy is available for Small Business and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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the Work Management platform
Pipefy is available for Small Business and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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everything HelpDesk   

12
IT support management system & help desk
everything HelpDesk is available for Small Business and offers the following support options: Online Support, Phone Support. Learn more
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IT support management system & help desk
everything HelpDesk is available for Small Business and offers the following support options: Online Support, Phone Support. Learn more
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Opsgenie   

116
Alerting and on-call management for always-on services
Opsgenie is available for Small Business and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Alerting and on-call management for always-on services
Opsgenie is available for Small Business and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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VIZOR HelpDesk & Assets   

0
ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ITIL Certified IT Service and Asset Management Solution
VIZOR HelpDesk & Assets is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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PureCloud   

87
Mobile optimized cloud call center with multichannel routing
PureCloud is available for Small Business and offers the following support options: Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Mobile optimized cloud call center with multichannel routing
PureCloud is available for Small Business and offers the following support options: Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Dixa   

17
The Customer Friendship Platform
Dixa is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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The Customer Friendship Platform
Dixa is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Alloy Navigator   

39
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Small Business and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Front   

121
Email management software and shared inbox for teams
Front is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Email management software and shared inbox for teams
Front is available for Small Business and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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