App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Help Desk Software for Small Business (2026) - Page 10
Last updated: February 2026
310 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple, Complete & Reliable
Read more about SimplyDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful help desk & service management software
Read more about KronoDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A system that automates communication for sales teams
Read more about Octadesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Read more about Gnatta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service management software
Read more about ManageEngine ServiceDesk Plus MSP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Help Desk Solution for Microsoft Office 365, Teams and SP
Read more about NITRO Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based service desk solution
Read more about Tikit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business management software
Read more about Business Manager 365
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing IT helpdesk and support operations
Read more about Consol CM/Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simpler, Better and Modern Customer Service
Read more about Tactful AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk solution for Microsoft 365 and SharePoint systems
Read more about Plumsail HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management and ticketing software
Read more about ZOE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk management tool for small and midsize businesses
Read more about Sugester
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based HR management system with call-tracking workflow
Read more about LBi HR HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and IT asset management solution
Read more about Web Tracks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The system you need to track the tasks you can't forget.
Read more about Request Tracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Axxelerate your customer interactions
Read more about Nixxis Contact Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call Centre Software for all Business
Read more about Daktela
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer support and business process management
Read more about CustomerWise
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITIL Certified IT Service and Asset Management Solution
Read more about VIZOR IT Asset Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make The Contact Center Your Competitive Advantage
Read more about Omnicus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk & ticket automation platform for MSPs
Read more about zofiQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceTonic targets small and medium size enterprises
Read more about ServiceTonic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Frictionless business on a budget
Read more about Wavity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for remote support
Read more about SAP Service Cloud