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Help Desk Software for Small Business (2026) - Page 7
Last updated: February 2026
310 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happy Customers are Loyal Customer
Read more about Total Contacts & HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business management solution for IT departments & MSPs
Read more about Kaseya BMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance Support for the Factory Floor
Read more about Poka
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for scalable, human-led customer conversations
Read more about Watermelon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Do knowledge management the Wiki Way!
Read more about BlueSpice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent customer service experience.
Read more about Sagicc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management software
Read more about ky2help
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Spanish helpdesk solution for small to large businesses
Read more about helppeople Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational Customer Service Software
Read more about Dixa
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate repetitive work to unleash meaningful conversations
Read more about Trengo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
Read more about eBanqo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Italian CRM tool to handle customer service operations
Read more about YDEA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence-based knowledge management solution
Read more about Capacity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service help desk software
Read more about Wowdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration software
Read more about Unifize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
Read more about WorkHub Tasks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset & Work Order Management
Read more about Novo Solutions
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WhatsApp shared inbox that lets you manage multiple devices.
Read more about ControlHippo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based unified messaging platform
Read more about Confides
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Team ticketing for faster resolutions integrated in Slack
Read more about Suptask
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing and ITSM software solution.
Read more about Rexpondo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable help desk management software
Read more about HelpSpot