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Best Help Desk Apps Integrated with Microsoft Outlook

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

29 software options

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JIRA Service Management

4.4
(262)

The only ITSM solution built on the Jira platform

Integrates with Microsoft Outlook, Goverlan Reach, Zoho Assist, …

Read more about JIRA Service Management

Zendesk

4.4
(2,549)

Service-first CRM company that builds support & sales tools

Integrates with Microsoft Outlook, monday.com, StackTome, …

Read more about Zendesk

ConnectWise Manage

4.1
(186)

A PSA Tool Designed To Run Your As-a-Service Business

Integrates with Microsoft Outlook, Auvik, Xero, …

Read more about ConnectWise Manage

InvGate Service Desk

4.6
(72)

IT service desk software

Integrates with Microsoft Outlook, Zapier, Microsoft Teams, …

Read more about InvGate Service Desk

TOPdesk

4.6
(41)

Help desk & service management

Integrates with Microsoft Outlook, Jira, ONEiO, …

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everything HelpDesk

4.3
(13)

IT support management system & help desk

Integrates with Microsoft Outlook, Gmail

Read more about everything HelpDesk

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

Integrates with Microsoft Outlook, Twitter, GoToAssist, …

Read more about Alloy Navigator

HaloITSM

4.6
(18)

ITSM solution for managing incidents & assets

Integrates with Microsoft Outlook, Xero, RingCentral Contact Center, …

Read more about HaloITSM

Kayako

4.0
(158)

Unified customer service platform

Integrates with Microsoft Outlook, Xero, Marketo Engage, …

Read more about Kayako

Agiloft

4.9
(31)

Agile Contract Management that works the way you do

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Integrates with Microsoft Outlook, Xero, Microsoft Azure, …

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EcholoN

4.7
(22)

Help desk software for managing customer service processes

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Integrates with Microsoft Outlook

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Trengo

4.7
(18)

Collaborative inbox for all communication channels.

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Integrates with Microsoft Outlook, Telegram, Twitter, …

Read more about Trengo

HaloPSA

4.8
(15)

HaloPSA brings everything an MSP needs into one location.

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Integrates with Microsoft Outlook, Xero, Google Workspace, …

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TeamHeadquarters

4.2
(9)

Unified project management & help desk software

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Integrates with Microsoft Outlook, Google Calendar

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TeamSupport

4.5
(791)

B2B Customer Support Software

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Integrates with Microsoft Outlook, Beanstalk, Jira, …

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Apptivo

4.4
(488)

CRM for managing customer accounts

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Integrates with Microsoft Outlook, Xero, PieSync, …

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ManageEngine ServiceDesk Plus

4.3
(152)

Cloud IT Help Desk Software

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Integrates with Microsoft Outlook, Goverlan Reach, Zoho Assist, …

Read more about ManageEngine ServiceDesk Plus

Yetiforce

4.8
(50)

Open source CRM system

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Integrates with Microsoft Outlook, Atmail, Google Maps, …

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Tracker

4.4
(66)

Customer Service and Support Management Software

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Integrates with Microsoft Outlook, Jira, Salesforce Nonprofit Cloud

Read more about Tracker

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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Integrates with Microsoft Outlook, Twitter, Microsoft Excel, …

Read more about NABD System

C-Desk

4.7
(27)

Cloud-based help desk software for customer support teams

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Integrates with Microsoft Outlook

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PROMYS

4.7
(27)

Cloud-based CRM, Help Desk, and PSA software.

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Integrates with Microsoft Outlook, Acumatica Cloud ERP, NinjaRMM, …

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HarmonyPSA

4.5
(18)

The next generation of professional services automation.

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Integrates with Microsoft Outlook, Xero, Google Workspace, …

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Wowdesk

4.7
(11)

Omnichannel customer service help desk software

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Integrates with Microsoft Outlook, Microsoft Azure, Twitter, …

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Leena AI

4.6
(11)

AI-enabled employee engagement and helpdesk platform

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Integrates with Microsoft Outlook, ADP Workforce Now, Twilio, …

Read more about Leena AI

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