getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Live Chat Software with Activity Tracking (2026) - Page 4

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

144 software options

Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
AIO logo

Omnichannel marketing and digital communication software

learn more
AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

Read more about AIO

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

learn more
WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

Read more about WorkHub Tasks

Users also considered
Helpfruit logo

AI chatbots and help pages with all the protections you need

learn more
Helpfruit: Give your customers the right answer at the right time. Start with AI chatbots and help pages. Add in live chat if needed.

Read more about Helpfruit

Users also considered
Clickatell logo

The Global Leader in Chat Commerce

learn more
With Clickatell’s Chat Desk, you can increase your agents’ productivity and efficiency while at the same time reducing costs. In short, this helps you resolve queries lightning fast with none of the frustration and waiting that a traditional phone call brings!

Read more about Clickatell

Users also considered
BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

learn more
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

Users also considered
ELMA365 logo

Low-code business process management (BPM) software

learn more
ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.

Read more about ELMA365

Users also considered
Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

learn more
The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

Read more about Certainly

Users also considered
REVE Chat logo

Smart AI-Powered Chatbot for Your Business

learn more
REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

Read more about REVE Chat

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

learn more
Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
Interakt logo

All-in-one WhatsApp Business Platform

learn more
Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

Read more about Interakt

Users also considered
Ticker logo

Communications Platform as a Service

learn more
Ommnichannel communications platform that integrate, automate and personalice contact with customers for WhatsApp, Messenger, Instagram and more. Companies can integrate Ticker with its technosystem through Ticker APIs and webservices.

Read more about Ticker

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

learn more
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

learn more
Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered
BotPenguin logo

AI agent builder to automate sales, support, & engagement.

learn more
AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

Read more about BotPenguin

Users also considered
Kiamo logo

Centralized & Aumented Customer Relationship

learn more
Kiamo is a Cloud omnichannel solution for Contact centers

Read more about Kiamo

Users also considered
Thrio logo

Contact center technology. Done right.

learn more
Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

Read more about Thrio

Users also considered
Biocoded logo

Cloud-based platform for managing secured communication

learn more
Biocoded is a cloud-based security platform that allows businesses to securely share messages and files via a unified portal. It offers features like encrypted private messaging, group chat, voice and video conferencing, self-destructing messages, secure file sharing, and tamper-proof IoT access, and more.

Read more about Biocoded

Users also considered
Indigitall logo

Multi-channel marketing software to send push notifications

learn more
Indigitall is a cloud-based software that helps businesses communicate with customers by creating personalized push notifications with photos and animated GIFs. It enables marketers to segment notifications based on clients' preferences and location.

Read more about Indigitall

Users also considered
Umnico logo

Omnichannel communication platform

learn more
Omnichannel messaging platform to raise sales & improve customer support effectivity.

Read more about Umnico

Users also considered
Qiscus logo

Cloud-based customer communications management solution

learn more
Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

Read more about Qiscus

Users also considered
Text App logo

AI-powered support platform for unified service

learn more
Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

Read more about Text App

Users also considered
OneHash Chat logo

World's 1st FaaS

learn more
OneChat is an all-in-one customer communication solution.

Read more about OneHash Chat

Users also considered