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Certainly
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Certainly is a powerful Conversational AI Chatbot builder
Table of Contents
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Certainly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Certainly overview
What is Certainly?
About Certainly
Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value.
Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson.
We want to fix how companies communicate digitally with people by building a truly interactive experience, based on conversation instead of clicks. Forget about transactions. Your new focus is to build loyal, long-term relationships and create returning customers.
The Certainly Conversational AI software connects seamlessly across the platforms you run your business on.
From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience.
Certainly’s user interface
Certainly reviews
Overall rating
4.4
/5
13
Positive reviews
77
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.77/10
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Who uses Certainly?
Based on 13 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Certainly's key features
Most critical features, based on insights from Certainly users:
All Certainly features
Features rating:
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Certainly
Starting from
No pricing info
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Certainly pricing
Value for money rating:
Starting from
No pricing info
User opinions about Certainly price and value
Value for money rating:
Certainly integrations (27)
Top integrations
Certainly support options
Typical customers
Platforms supported
Support options
Training options