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Top Rated Live Chat Software with Call Center Management in 2026 - Page 3
Last updated: April 2026
86 software options
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Conversational AI Platform developed by Increso
Read more about Inxide
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service platform for asynchronous messaging
Read more about Sparkcentral
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial intelligence (AI)-enabled chatbot builder
Read more about Botmock
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Read more about Ochatbot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make Contact. Do Business.
Read more about inconnect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
UCaaS, Cloud PBX, Contact Center, Omnichannel
Read more about Callbox
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video, Voice calls and Screen Sharing inside the chat.
Read more about SnapCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Centralized & Aumented Customer Relationship
Read more about Kiamo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact center technology. Done right.
Read more about Thrio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Human-powered virtual receptionist for small businesses
Read more about Ruby Receptionists
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center for Microsoft Teams.
Read more about Luware Nimbus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text App
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
Read more about OneHash Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
Read more about Prompt.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Driving business success through every conversation.
Read more about Velaro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Support Ticketing, and Messaging Platform
Read more about FuseDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
Read more about USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform that makes customer interactions simple & efficient
Read more about ViaSay
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Read more about Gnatta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution for omnichannel customer support.
Read more about NFON Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-Demand Customer Service and Support Solutions
Read more about LiveOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk management tool for small and midsize businesses
Read more about Sugester
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Next Generation Customer Interaction Platform
Read more about Vivocha