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Sugester

Help desk management tool for small and midsize businesses

Sugester - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Sugester?

Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

Managers can record detailed call logs to track phone conversations across the voice-over-IP systems. Sugester enables administrators to build databases and store the details and contents of offered products on a unified interface. Operators can also extract information from the customer relationship management (CRM) system to create client profiles.

Sugester lets stakeholders prepare to-do lists and monitor progress across tasks distributed among staff members on a centralized dashboard.

Starting from

Per month

Alternatives with better value for money

Sugester's key features

Most critical features, based on insights from Sugester users:

Contact Management

5.0

(1)

Email Management

5.0

(1)

Interaction Tracking

5.0

(1)

Remote Access/Control

5.0

(1)

Automated Routing

5.0

(1)

All Sugester features

Features rating:

3.7

(4)

Alerts/Escalation

(0)

Autoresponders

(0)

Calendar/Reminder System

(0)

Call Center Management

(0)

Call Recording

(0)

Call Routing

(0)

Catalog Management

(0)

Collaboration Tools

(0)

Content Management

(0)

Customer Surveys

(0)

Customizable Branding

(0)

Discussions/Forums

(0)

Document Storage

(0)

Drag & Drop

5.0

(1)

Drip Campaigns

(0)

Dynamic Content

(0)

Event Triggered Actions

(0)

File Storage

(0)

Forms Creation & Design

5.0

(1)

Full Text Search

(0)

Geotargeting

(0)

Image Library

(0)

IT Asset Management

(0)

IVR

(0)

Knowledge Base Management

(0)

Lead Management

(0)

Lead Qualification

(0)

List Management

(0)

Macros/Templated Responses

(0)

Marketing Automation

(0)

Multi-Channel Communication

(0)

Real-Time Chat

(0)

Referral Tracking

(0)

Reporting/Analytics

(0)

ROI Tracking

(0)

Sales Pipeline Management

(0)

Screen Sharing

(0)

Segmentation

(0)

Self Service Portal

(0)

Service Level Agreement (SLA) Management

(0)

SIP Trunking

(0)

Task Management

(0)

Template Management

(0)

Website Visitor Tracking

(0)

Workflow Configuration

(0)

WYSIWYG Editor

(0)

Sugester alternatives

Sugester

4.0

(4)

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

3.7

Value for Money

4.0

Customer Support

4.8

SysAid

4.5

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

vcita

4.5

(275)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

Sugester pricing

Value for money:

4.0

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

Sugester integrations (17)

Sugester support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

24/7 (Live rep)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Training options

Live Online

Documentation

Webinars

Sugester reviews

Overall rating

4.0

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6/10

Rating distribution

Sugester FAQs

Q. What type of pricing plans does Sugester offer?

Sugester has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Sugester?

Sugester has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. Does Sugester offer an API?

No, Sugester does not have an API available.

Q. What other apps does Sugester integrate with?

Sugester integrates with the following applications:
GitHub, WooCommerce, Dropbox Business, PrestaShop, Gmail, WordPress, Plivo, Mailgun, Volusion, BigCommerce, Shopify

Q. What level of support does Sugester offer?

Sugester offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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